BOUNCE Reviews

3.7

60% would recommend to a friend

(194 total reviews)

Simon McNamara

61% approve of CEO

54% positive business outlook

BOUNCE has an employee rating of 3.7 out of 5 stars, based on 194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BOUNCE employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

194 reviews
1.0
29 Jan 2026

DO NOT WORK HERE.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bounce Days Off, Snacks, Water Bottle on first day

Cons

Unfortunately, my experience at BOUNCE was extremely disappointing and damaging. There were multiple red flags from the outset that I wish I had taken seriously. During the interview process, the CMO openly bad-mouthed the previous marketing team, which should have been a warning sign. Shortly after hiring an entirely new team, staff began being let go in quick succession — one within six weeks, two more a few months later, and another soon after. One team member resigned due to how unhealthy the environment had become. The constant turnover created fear, instability, and a lack of trust across the team. The role was advertised as hybrid, yet the entire marketing team was blindsided by a sudden mandate to work five days a week in the office. This was not communicated transparently or consistently across the business — it was enforced within the marketing team but not openly discussed elsewhere. If you worked from home (even previously agreed days) or took sick leave, you were made to feel guilty, judged, or iced out. The attitude toward flexibility and wellbeing was punitive and outdated. Leadership was virtually non-existent. Roles and responsibilities were unclear — there were no proper job descriptions, and at one point the team was told to write their own. Any lack of clarity or delivery was blamed entirely on the team, despite the absence of direction, structure, or support from leadership. The environment was highly reactive, with priorities constantly changing — work could be revised multiple times right up until launch, making it almost impossible to do meaningful or strategic work. The culture itself was toxic. Communication was rude and unprofessional, with behaviour that felt narcissistic, misogynistic, and dismissive. Psychological safety did not exist. You were expected to perform happiness and enthusiasm at all times — including exaggerated greetings to HR — and if you didn’t, you were labelled “negative” and quietly excluded. Overall, this is an organisation with serious leadership and cultural issues. If you value professionalism, clarity, flexibility, and basic respect, I would strongly recommend looking elsewhere. This place is not worth the stress, instability, or impact on your wellbeing.

2.0
18 Dec 2025

Money Hungry Company

Recommend
CEO approval
Business outlook

Pros

colleagues are great, easy work

Cons

poor training, really poor upper management

1.0
30 Nov 2025

Don't.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice co workers, free snacks.

Cons

The support office at BOUNCE is experiencing cultural and organisational issues that prospective applicants should be aware of. While the external brand promotes energy, fun and community the internal workplace does not consistently reflect those values. Turnover has been unusually high. Around thirteen people have resigned or been exited within seven months, which is significant for a support office of about thirty five. This level of churn indicates instability and ongoing challenges in retaining staff. Leadership structure and support are inconsistent. New employees are often placed into demanding workloads without clear processes, strong onboarding specific to their role or reliable guidance. Expectations are frequently unclear, communication can be fragmented and the environment often feels reactive rather than well planned. This makes it difficult for staff to feel set up for success. There has also been a noticeable shift in hiring patterns over the past year. As staff leave, several roles have been filled by individuals from Retail Zoo who already have established relationships and social dynamics within the office. This has contributed to a cultural shift where the original identity of the organisation feels overshadowed and questions have been raised about the reliance on one external network. Flexibility has also been reduced. The support office now requires full time on site attendance with extremely limited hybrid options, which has been a concern raised by multiple staff. Overall, the internal culture does not align with the values promoted externally. High turnover, inconsistent structure, top down instability, reduced flexibility and shifting internal dynamics are all important considerations for anyone exploring a role with this company.

Viewing 1 - 3 of 194 Reviews

Glassdoor has 204 BOUNCE reviews submitted anonymously by BOUNCE employees. Read employee reviews and ratings on Glassdoor to decide if BOUNCE is right for you.