BOXFiSH Reviews

3.6

64% would recommend to a friend

(70 total reviews)

41% positive business outlook

BOXFiSH has an employee rating of 3.6 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

70 reviews
5.0
17 Aug 2018

Review Teacher

Recommend
CEO approval
Business outlook

Pros

Overall I really like working at Boxfish. I realise working in the review area I am only a small part of the system but it is satisfying. I worked previously for Boxfish and came back for this. At first they offered a flat rate per 5 minute class then introduced a higher per hour salary for some of the best teachers they found. I understand some people were disgruntled by this and I totally understand why. The platform has stabilised over the time I have been using it and is nearly at a satisfactory level, or as much as it can be using mobile technology. The pay is probably the best for online ESL Boxfish have paid on time every time for me, people need to understand there are some factors that are outside their control. The staff I have dealt with have been quite nice and helpful.

Cons

They did change the salary structure in the first two months which was a bit disingenuous on their part but I understand too they are trying to build a new business model for themselves. The system of fighting for the 20 top tutor positions is flawed, you need to reply to an email twice a week within 30 seconds to secure the hourly rate, if you don't get it you are relegated to a per class payment where there is no guarantee. You can't control how fast an email comes to you or returns to the server you are sending it to. I feel cheated when I don't get in. They pay well and on time, but there is no clarity in the salary, there is no information available on the hours you worked . If you are mixing the hourly rate and the per class work it would be a nightmare to understand.

avatar
BOXFiSH Response
7y
Thank you very much for your review! We are working day and night to provide tutors and students with the best learning and teaching environment. Thank you for your comments. We take all your suggestions very seriously and strive to become a better company and ESL provider every day. If you have any other suggestions, please don't hesitate to contact us at: teachingaffairs@boxfish.cn
5.0
22 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Amazing group of people to work with

Cons

I have nothing bad to say about this company

5.0
5 Jan 2023

Positive experience overall

Recommend
CEO approval
Business outlook

Pros

I would recommend working for this company. It seemed they actually care about their teachers and I wasn't just a number. I enjoyed the structure of the classes as well.

Cons

They closed their classes hoping to restructure and open back up.

Viewing 1 - 3 of 70 Reviews

Glassdoor has 93 BOXFiSH reviews submitted anonymously by BOXFiSH employees. Read employee reviews and ratings on Glassdoor to decide if BOXFiSH is right for you.