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      BPS World

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      BPS World Reviews

      4.0

      82% would recommend to a friend

      (64 total reviews)

      Simon Conington

      87% approve of CEO

      70% positive business outlook

      Ratings by category

      4.0

      Culture and values

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Diversity and inclusion

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      BPS World has an employee rating of 4.0 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BPS World employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      64 reviews
      3.0
      2 Oct 2019

      Started off well, but didn't last

      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Really enjoyed my time at the beginning of my employment. A lot was promised and everything seemed optimistic. The people are lovely and the culture seemed genuine.

      Cons

      The culture seemed to change after a while. The image they depict is surface level, it doesn't actually represent who they are. They care a lot about their image, but not their people. Management can be very sneaky and will change their minds a lot. Targets are unrealistic and unfairly set, as they are meant to be set by yourself but never are. They try not to pay commission, so will argue that you haven't achieved your targets, etc. Career progression is hard, unless you're in the apprenticeship program. They don't reward what you're currently achieving, they like to set long and difficult targets instead.

      avatar
      BPS World Response
      6y
      Thank you for taking the time to leave feedback, we value comments of employees, both past and present as it helps us improve. We are sorry to hear your views on our company culture. Company culture and employee engagement is an area we work very hard on as an organisation and have achieved great results, including a place in this year’s Sunday Times Best Small Companies to Work For list. This list was compiled based on the anonymous and confidential scoring of our employees. We also achieved the top 3 Star accolade from Best Companies, also based on our employees’ opinions and experiences. BPS offer a clear progression path after Apprenticeships, starting with the “Shining Stars” programme to further professional development. To support this there is an aligned L&D programme, including qualifications to work towards. At this stage there is also the opportunity to progress to a Managerial role and embark on the “Rock Stars” stage of the programme. Targets and commissions are clearly set out at the start of each quarter and remain in place throughout that time. MAPs (Monthly Action Plans) and Quarterly Objectives are used to ensure that everyone in the business is working towards the same common goals. MAPs are a monthly self-management tool that enable employees to understand and take responsibility for meeting their Quarterly Objectives. Quarterly Objectives are cascaded down from the Global Leadership Team’s playbook and used to monitor employee success and progress against their plans and objectives. Commission is always paid on targets which have been achieved. We fully acknowledge that there’s always areas where we can improve and if you would like to discuss any of these points in further detail, please do not hesitate to contact us. We look forward to hearing from you: people@bps-world.com
      2.0
      25 Sept 2019

      Good apprenticeships - Cliquey environment.

      Recruitment
      Recommend
      CEO approval
      Business outlook

      Pros

      A good apprenticeship scheme Will find you in further education and development Good to get a soft start in the recruitment world

      Cons

      Pay way below market rate Very male-heavy on the sales floor creating an imbalanced environment Lots of closed-door conversations Lack of progression opportunities after apprenticeships HR is very cliquey and unsupportive when it comes to the mental health of employees Employee offboarding process is made very public, with any criticism from employees buried as opposed to taken on and dealt with Lack of global communication, isolation of offices Senior management very condescending, causing a lack of faith (especially in the CEO)

      avatar
      BPS World Response
      6y
      Thank you for your honest feedback. Your comments are important to us. We are sorry to hear you feel there was a lack of opportunity after apprenticeships. We offer the “Shining Stars” path of our careers programme which furthers professional development. To support this there is also an aligned L&D programme available, including qualifications to work towards. In terms of the mental health of our employees we take this very seriously, which is why the Employee Assist Programme, a 24-hour confidential free phone service, is made available to all. We care about our employees and regularly monitor our engagement levels through Monthly Action Plans, Personal Development Plans and monthly “Happiness” surveys. We work hard to integrate our global offices and do this through our weekly global communications meeting - which includes all our regional offices. In addition, we use our intranet system to regular post blog updates from regional offices and for offices to “chat” daily on the newsfeed. Monthly communications are posted with all organisational news and offices regularly communicate with each other via Skype. The CEO has an “open door” policy and as an organisation we welcome all comments and suggestions to help us continuously improve our performance and our engagement levels. Once again, thanks for your candid feedback. If you’d like to discuss further, please feel free to get in touch with us at: people@bps-world.com
      2.0
      13 Apr 2019

      Oppressing and disorganised

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly atmosphere (although can be very noisy at times), close to train station. They easily give you a senior job title despite lacking experience. Free fruits and biscuits.

      Cons

      Lack of structure and organisation. It's a small family company and may not be suitable for people used to big professional places . Often felt obliged to attend social events, like posts etc. No healthcare or very interesting benefits. Lots of redundancies recently.

      avatar
      BPS World Response
      7y
      Thank you for your honest and candid feedback. While we’ll continue to live and breathe our values and mission of ‘people can be more’ we’ll take your comments regarding engagement and structure onboard. As a business we recently had to make some difficult decisions that weren’t taken lightly. This resulted in a small percentage of valued colleagues leaving for new opportunities. We’re always open to feedback on the processes we put in place for such eventualities. Should you wish to raise any feedback on these then please feel free to contact us directly
      Viewing 1 - 3 of 64 Reviews
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      ReviewsBPS World reviews

      Glassdoor has 70 BPS World reviews submitted anonymously by BPS World employees. Read employee reviews and ratings on Glassdoor to decide if BPS World is right for you.