Backbase Reviews

3.1

46% would recommend to a friend

(623 total reviews)
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Jouk Pleiter

53% approve of CEO

42% positive business outlook

Backbase has an employee rating of 3.1 out of 5 stars, based on 623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

623 reviews
1.0
28 Mar 2024

Disappointing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hybrid work arrangement, accessible office locations

Cons

- Long lengthy recruitment process where the recruiter sometimes messages you in whatsapp in undesirable hours. - Poor resource and project planning leading to no work life balance - As previous reviews mentioned, didnt find the organisation Agile at all. - During my exit interview, the HR person shared another leaver’s feedback on one of the managers to my surprise. Thought these things were confidential?

1.0
19 June 2018

Do Not Work Here !

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There used to be many, now there are few. The only positive these days is Roest and some of my colleagues, those that are still around,

Cons

Complete lack of direction Upper level management overhaul with unqualified people Human Resources ? does not exist Sales Sales Sales / Marketing Marketing Marketing - but little care about the client once they have bought this stuff and the people here who have to deliver the projects. R&D poor from top down, turnover rate is extremely high in the whole company. Highest management only care about what is in their pocket Career path exists if CEO likes you

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Backbase Response
7y
Thank you for your review; it really sounds like we have disappointed you somehow. We are sorry if we let you feel that way. Backbase is a scale up organisation and as such we are going through many changes. All these changes are aimed at readying us for the future and addressing our current challenges at the same time. Due to this hyper growth mode we are not always yet at the level we would like it to be, but this is most probably recognisable for all organisations that are scaling. Nevertheless we think it is highly important that everyone feels valued within Backbase. Therefore I’d like to invite you to contact me personally and maybe we can discuss your experiences so we can learn from it all together. Simon, VP & Global Head of HR
1.0
14 Oct 2018

Burn you life here

Recommend
CEO approval
Business outlook

Pros

- Some nice colleagues, although in other companies you can meet nice people as well. - Free lunches.

Cons

- Incredibly high turnover in the company. Some people just disappear and you have no idea what happened to them. Lots of nice and smart guys left company in recent months. - Criticism between teams and inside teams as well, that makes working atmosphere very unpleasant and toxic to work. - No technical growth at all - applying new techniques and frameworks almost impossible. Very bureaucracy environment. - Lots of technical debts after every release. A lot of them are still not resolved and no one really cares about them. - A lot of miscommunication between departments inside company HR <-> Finance. - People are treated as “corks” to fill the gap in sinking boat. - Salary below average in Amsterdam (tbh other company also offer not much higher salaries). - High workload for some people. If someone quits the volume of work is still the same and you have to work for that guy as well. Caution for people who wants to apply for this company: Local (Dutch) people won’t work for this salary. Freelancers/contractors are too expensive. So you guys are the last chance, last hope for them. After entering the company you’ll nicely fill the gap in the boat as a "cork" - managers are happy. Every month they import dozens of new "corks" from all over the world trying to keep the boat floating. What about you? Who really cares about the ”cork”. If the “cork” is old or it can’t fill the gap properly it will be replaced by another fresh one. If you respect yourself think twice before applying here. Be mindful - don’t waste your life here.

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Glassdoor has 794 Backbase reviews submitted anonymously by Backbase employees. Read employee reviews and ratings on Glassdoor to decide if Backbase is right for you.