Pros
The pros were the clients and the degree of creativity that was given to direct care staff in organizing and designing groups and outings. I also worked with a few amazing staff members that were very competent and supportive in an awful and unsafe working environment. I also felt that the director at the time had good intentions and tried his best, however his hands were tied by he co-director and upper management.
Cons
This place was ran by what seemed to be burnt out and misguided management that appeared to worry in the end about only filling beds, perpetuating staff conflict & gossiping, and in turn created an unsafe and unstable environment for their clients and staff. They could never hold on to good & competent staff, as you can see by the constant adds in Craigslist. Soon after I left however management resigned (or was asked to leave) so hopefully conditions are improving.