Bakery Agency Reviews

- Burnout rate and employee turnover is high – employees are pushed to their limits - Teams and employees are often pitted against each other - Junior employees are put in positions with limited resources, support and training and expected to "figure it out" - Very little mentorship from seniors and leadership - Direct, clear internal feedback is nonexistent - Leadership is disconnected from the day-to-day business activities - Leadership allows clients to dictate timelines and workflows - Employees are frequently put in client-facing positions where they are set up to fail, but expected to succeed - Internal coaching on presentations is exclusively negative, instead of helping employees find their voice or amplify their strengths - Leadership is dishonest about the new business pipeline - No plans to resume in-person work or collaboration - Poor work/life balance is not compensated in any way (perks, salary, etc) - Poor culture and long-term brand vision

This word gets thrown around a lot, but there’s no way to describe Bakery’s culture other than “toxic.” When I joined, I was told to ignore the negative Glassdoor reviews; the leadership team said that the agency had some problems in the past, but they were moving forward. I found this to be far from the case. Favoritism is rampant, organization is non-existent (miraculously, the entire agency is run through Slack), and the leadership team is certainly less than transparent. In nearly every project I was on here, me and my team were working round-the-clock, pulling late nights and working on weekends. I’ve never been pushed harder in my professional life, and yet I felt completely dissatisfied — mainly because the direction of nearly every project I worked on was dictated by the higher-ups, with little room for others to advocate for their own ideas. Also, while the owner is well-intentioned, he would often act in a way that would make me feel very uncomfortable (for example, he ranked all of the employees’ significant others by order of how much he liked them after our Xmas party). While this behavior bothered several of my co-workers as well, everyone was too afraid to speak up. I wouldn’t recommend this agency to anyone.