Balsam Brands Reviews

3.7

67% would recommend to a friend

(108 total reviews)
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Mac Harman

78% approve of CEO

53% positive business outlook

Balsam Brands has an employee rating of 3.7 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Balsam Brands employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

108 reviews
2.0
18 Nov 2021

"Create joy" with them, likely at the expense of your own.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good health benefits - Shutdown week (one week of company-wide paid time off) - Relatively flexible work hours - Fun activities and perks in season

Cons

- Toxic positivity. The "fun" culture is forced and there's a lot of pressure to be upbeat and unique, which can be especially difficult if you're generally introverted and/or just having an off day. - Below average pay and lackluster yearly raises. They try to make up for it with "perks" like coffee, treats, t-shirts. Though those things are nice, they just miss the mark and don't pay the bills. - Long hours, not just during the peak holiday season, but nearly all year long. - Overworked staff makes for strained working relationships and poor mental health. It's difficult to get the help you need hired, and when they do hire, it takes forever. - Poor outlook on job security. - VERY meeting heavy. Makes it difficult to execute on all the work you're being handed when you're in meetings all the time. Contributes to long work hours. - Roles and responsibilities team members are often unclear, and team members often have way more on their plate than they can handle. - Leadership wants to gloss over problems rather than address them, mainly when it comes to pay, WFH benefits and general resource scarcity. Often times they would blame COVID for lowered employee satisfaction scores, and while it likely played a role, it was not a sole factor. Blaming it on such made it feel they were ignoring what employees were saying. - General politics and a lot of gossip culture. Promotions are subjective and poorly handled.

1.0
19 Dec 2022

Bi-Polar leadership

Recommend
CEO approval
Business outlook

Pros

Work life balance is good and encouraged (except during the holiday season). Medical benefits are great. Company getaways are amazing

Cons

The chaotic and bi-polar decisions made at the Sr. Leadership level make working at this company a nightmare on a daily basis. Constantly shifting roadmap, everything being the top priority, chasing every possible revenue stream without a plan while creating technical debt, compounded with unrealistic schedules and deadlines means no goal is ever met. Leadership never takes responsibility for their mismanagement.... they only shift the blame down.

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Balsam Brands Response
3y
We're sorry to hear this has been your experience at Balsam. If you feel comfortable, we encourage you to reach out to your people partner or a member of the people team to discuss your feedback in more detail.
3.0
30 July 2018
Recommend
CEO approval
Business outlook

Pros

-Company Visibility: There are many opportunities to represent your team and be part of the decision making process for complex issues that may be typical beyond entry-level positions -Company Culture: All that is said about the company's culture really is true, coworkers are extremely friendly and they care about your professional life as well as your personal one. They're willing to help and answer questions, something that is often taken for granted -Autonomy: There is a lot of autonomy because managers trust the work you do and it allows for better time and project management -Busy Season Perks: The peak holiday periods are full of stress and increased work hours, but the company really does try to make it more manageable with it's holiday perks such as free coffee and massages

Cons

-Mediocre Compensation: There are no annual bonuses or equity and the company's attempt to only hire in Boise or in Manila highlights their unwillingness to pay competitive wages for Bay Area standards. The company's efforts to provide good benefits is honorable but seems to be a distraction from its poor base pay. -Subjective promotion scale: The promotion scale is based primarily on soft skills and leaves a lot of run for subjectivity.

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Balsam Brands Response
7y
Hello, Thank you for taking the time to share your feedback; we value candid feedback from our team members, both positive and constructive! We understand that compensation and benefits are extremely important to our team members. If you’re comfortable, we encourage you to bring your feedback on these important topics to the Balsam People team. We hope to provide competitive benefits and compensation across all of our offices; if you feel this isn’t happening, we want to hear from you. Thank you, Balsam Brands
Viewing 1 - 3 of 108 Reviews

Glassdoor has 126 Balsam Brands reviews submitted anonymously by Balsam Brands employees. Read employee reviews and ratings on Glassdoor to decide if Balsam Brands is right for you.