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Banyan Tree

Part of Accor

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Banyan Tree Reviews

3.4

60% would recommend to a friend

(141 total reviews)
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Ho Kwon Ping

92% approve of CEO

78% positive business outlook

Banyan Tree has an employee rating of 3.4 out of 5 stars, based on 141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Banyan Tree employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

141 reviews
3.0
18 Nov 2016
Recommend
CEO approval
Business outlook

Pros

Maybe 2 decades ago. *What you are reading below is entirely one's opinion and should not be a deferring factor if you're considering to pursue a career in this company. Some of the perks working here: Working hours: Very flexible as long as you clock in 9 hours a day. Work life balance is achievable here. Lunch time: 1-2 hrs, depending on BU Dental: About $150 Vouchers: only managerial positions, starts from 4 digits. To be spent in the gallery shops or spa treatments worldwide (Air ticket/ lodging not included). Birthday: random in house products, ranging from $20-$50 CNY: strictly 8 oranges and a SGD$10 angbao. DnD always falls on CNY too, attendance and performance is compulsory for some BUs (Even if company is making loss). It will be held at bosses's house too, to save cost and to have the 'family family' feeling. Mid Autumn festival: Strictly 2 mooncakes (Single yolk only) Christmas: About 2 weeks office closure in Sg office. Many companies do not have this perk. Travel opportunities: Budget only, preferably no check in luggage. Occasionally you will be asked to hand carry stuff (can be bulky) back to save on freight. Managerial level and above: allowance for phone bills, car etc. Complimentary stays: available for all levels depending on how much credit you are given. However, only open to properties that's entirely owned by Banyan Tree. 13th month: Nil Bonus: $0- X amt of weeks, depending on profits. Things like riots in Thailand can also indirectly affect bonus in Sg office. Incentives: once a year, depending on individual BU revenue. Team Building events: Nil for most BUs Long service awards: A small token of USD150 for 5 years, and so on. Meal Claims: Depending on BU Training: Management training provided by external parties

Cons

Work here if you're: White/ male/ have sugar coated lips. You are on your way to an accelerated career growth. Suitable for fresh grads. Already mentioned by other reviewers, manpower is extremely lean. It will be a steep learning curve. Again, that also determines how good your leader is. Work station: standard cubicles for most BUs. Up to 8 person sharing 1 phone to save cost. Upgrading of programs ( for pcs) can be very slow, can range from 3 days to years. Depending on how much revenue it can potentially bring in. Or how hard your BU leader fights for you. Notice period: Varies. Many staff (esp good ones) leaving recently due to 'shared services'. To speed up this process, you don't even need to type your own resignation letter. It will be provided by HR, just need to sign off. No compensation available. Work flow: Poorly executed. Small decisions can take years to be approved, after circulating to the Thailand and China offices as not many want to bear the 'final decision' responsibility. People up there often seek short term solutions as well. You may realise some of their heavy titles have no weight at all, no proper skills. Appraisal: Twice a year. However, high grades does not promotion/ increment. Appraisal in recent years has fallen into abyss too, due too bad times. Not sure when it's coming back. However, if you're good at talking... Increment: Standard 3% yearly. Not seen in recent years though.

1.0
1 July 2020

Highly NOT Recommended

Recommend
CEO approval
Business outlook

Pros

Complimentary stay, annual leave is ok

Cons

Don't expect any career advancement unless you have sugar coated lips and can brown nose your way to the top. No structure in place and manpower is super lean (and yes they are a 25 year old company). The level of inefficiency is quite unbelievable, the very top management (yes the family) will always be the one who makes the decision but they like to pretend that they are 'open-minded' leaders and let the employees to have a say about something. With this company culture, you can imagine how the rest of the managements work, most of them are not qualified, they get promoted because they stay in the company long enough and 'manage' their relationship with this family very well. Worst of all, they like to ask your opinions because they don't have a better idea to do their work.

2.0
24 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Colleagues in the department are like family. They are the reason why I stayed long in the company. The benefits package is not bad but this depends on the rank or job grade. Empowered and given the opportunity to travel ( but it became too much) and oversee projects from scratch to hand over. Tried all the finished properties I was involved.

Cons

Stressful monthly meetings. Had to work on multiple projects with a lean team. On top of that, have to deal with politics and dramas with other departments. No travel allowance. Have to fork out first and reimburse which will take quite a while. So if one loses the receipts or forgets to claim in time because of back to back business trips, no hope of getting your money back. The most upsetting is the way they let go of staff. It’s part of the culture, I think. Don’t want to elaborate.

Viewing 1 - 3 of 141 Reviews

Glassdoor has 191 Banyan Tree reviews submitted anonymously by Banyan Tree employees. Read employee reviews and ratings on Glassdoor to decide if Banyan Tree is right for you.