Unfortunately this review is going to sound nothing but negative and upsetting but I also think it speaks the truth and hope more than the typical company response is received.
Beacon, especially from the top has lost its way over the last couple years. Some of this might have been Covid related but for the most part its more of a corporation change than the “family” company I was a part of and have loved working for over the last decade.
There is such a disconnect now from the higher hierarchy than the folks that are on the ground. It’s a plain and simple fact, the folks in the home office are out of touch with what’s been going on at the site level. They’ve become more Zoom meeting hermits who create policies which only make more redundant and quite honestly, pointless work for those folks that in some cases never left their duties and are over worked as is.
We have monthly company meetings celebrating pictures and fake smiles while not even attempting to address issues failing this company. Those same company wide meetings share photos of home office parties celebrating the way the regions were told they cannot because of Covid concerns. Then there’s the numerous hour long meetings to poorly discuss items that could have been an email if not just a phone call. People have lost the ability to interact without a computer screen or plexi-glass in front of them. Questions of why performance and inspection scores get asked. That’s a disconnect.
Regional staffs are highly overworked and over stressed to levels were depression has started becoming an issue amongst them. But they’re told it’s okay, a 3-6% raise which includes you cost of living and yearly performance raise will ease that. There’s the inability or lack to draw interest in open positions for nearly 2-3 years now at site levels but the creation of positions continues in other places. Multiple properties have lost great employees due to better paying jobs with less responsibilities. Meanwhile so many others suffer from stress and feeling abandoned and the Work Life Balance moto has become a company tagline instead of what it once stood for.
Poor communication and cohesiveness between all properties has always been something. Different regions doing different things and setting different expectations.
The lack of a regional hierarchy is in desperate need of attention and structure to help regions improve within themselves and strive as a whole. There needs to be levels where duties are spread evenly and not piled on someone with the feeling, do you duties of the position you want and we’ll talk to you in a year. Too many times are positions eliminated and not filled leaving more duties and responsibility on people are doing more than their job titles involve. All while basing these lack of fulfillment on reasoning of timing or finance & not employee input. Out of touch and only seeing numbers. That is how you become a corporation and your employees a number.
A true and honest survey of the company and its employees needs to be done and this time around, not forgotten as it has in the past. Items employees raise need to be addressed, not put aside with a promise to look at later.
If this company truly wants to get back what originally made it a top place to work without persuading its employees to vote, then it needs to start listening to those that are at the foundation and actually make it successful. And much sooner than too late because they fail to understand how brittle that foundation is becoming each day.
