The management isn't the best. They make decisions without the input of the vast majority of employees. When questioned why a decision was made, you're rarely ever given a straight answer.
There is no clear path to being promoted. Don't take on this role if you're looking for career growth. Even the company doesn't know how you can grow.
The pay isn't awful, but it's definitely not amazing. It's on the same level as an experienced retail worker.
Some times it genuinely seems like the company cares more about displaying a good image to the outside world than they do about fixing the issues their employees face daily.