Pros
The other operators who get 0 recognition for the dedication and endless work they put into assisting the clients and dealers under strenuous conditions.
Cons
Does not follow ethical practices and discriminatory towards employees with disabilities. Refuses to accept Dr's notes, and still gives occurrences. Does not follow ADA forms along with extending FMLA leave for crisis. Favoritism and refusal to properly investigate HR complaints. Toxic positive environment with gaslighting techniques and .25 raises every six months for employees, while leadership is taking numerous trips in helicopters and expensive hotels. Leadership bribing employees with "motivosity money" for reviews on public forums. (Glassdoor, Google, indeed) Overloading responsibilities to team coaches including: Terminating the entire quality control team adding expectations that are unreasonable to be completed each week for less than their monitary value. Not adhering to the core values of "we care first" or "Fun" and forcing employee's to ask permission to use the bathroom, or not to go to breaks and lunches at all. Instead of properly staffing for high call volumes. High turnover rate so they don't need to pay decent wages. Advising they "promote within" unless an employee has been with the company long enough to make more than the promotion value. Making them feel like they are never good enough and devalued and humiliated. Fast burnout and low morale. Has found ways to terminate disabled employees using "stats" while refusing Dr's notes. Would never recommend working here or doing business with this company. Is under numerous investigations