Behavioral Health Works Reviews

Dear Glassdoor Reviewer, We are sorry to hear about your experience here at BHW. We understand that there can be miscommunication and we are aware of these issues and strive to improve them and appreciate your insight. For any future concerns regarding communication between departments and/or your superior, please do not hesitate to contact our improvements team at improvements@bhwcares.com. This team was specifically designed to assist staff in issues such as this. In regards to your first client, being an ABA therapist can be a challenging task and because of this we provide our staff with extensive training and support. If you feel that you have been matched with a client that you are not capable to work with, we urge you to speak to your superior regarding the match up. We want our clients to receive the best services possible and our staff to feel comfortable with their caseloads. We realize that there is always room for improvement so we greatly appreciate your feedback and will be taking your review into serious consideration.

Dear Glassdoor Reviewer, We regret to hear about your experience here at BHW. We provide our staff with the best possible working conditions and assist them to foster their growth. Due to the dedication to our families and the quality of care we strive to provide our employees, we make a dedicated effort to equip and train our employees with thorough and well-researched training materials. But we are aware that training can be a bit lengthy but it is necessary to prepare our staff for their positions. Our general BHW training consists, but is not limited to: video modules, written articles, role-playing, and interactive group activities. In addition, we provide clinical staff with "Early Start Denver Model" training to model how sessions with clients 3 yrs and younger should be conducted since their development and activity levels differ from older children. We also provide our clinical staff with Parent Consultation training so our new hires may gain exposure to what their job may entail as they advance to becoming Lead and Senior Behavioral Therapists. In addition, anytime a new hire or existing employee is assigned a new client, another staff member will overlap and be present for that first session to provide support and foster a smooth transition into the case. Our training helps future employees feel confident in what they are advocating for and becoming a supportive resource for our parents. BHW believes in offering services in a home-based environment since a natural surrounding positively impacts the success of the programs we implement. Every home and parking situation is unique, therefore, our Service team is always a resource that can be used by our staff in the event that parking becomes an issue. In such case, employees are encouraged to contact regional service department who will work with the family and employee to ensure there is a reasonable parking location available. As for work hours, our Talent Acquisition department provides potential BHW employees with an estimated number of hours and cases they will be assigned to so that we don’t disillusion them with unrealistic expectations. However, it is expected in this industry that hours will fluctuate based on various factors that are out of our control. Even so, our Service department continuously works diligently to staff employees with the hours they desire. Lastly, regarding toys and resources, BHW encourages employees to use the supplies and toys provided by the company. Employees can swap toys if they feel they do not provide their clients with the best session possible. However, please keep in mind that these toys/items are to reinforce ABA skills. Families may not be in a position to purchase new toys in their everyday life, therefore, we must use toys and items in the client’s natural environment to gain the most success with program implementation. We realize that there is always room for improvement so we greatly appreciate your feedback and we will be taking your review into serious consideration. If you have any further questions or concerns regarding our company and/or policies please feel free to contact us at improvements@behavioralhealthworks.com.