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Best Practice Software

Engaged employer

Best Practice Software Reviews

3.6

72% would recommend to a friend

(18 total reviews)

Dr Frank Pyefinch

83% approve of CEO

58% positive business outlook

Best Practice Software has an employee rating of 3.6 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Best Practice Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

18 reviews
1.0
24 Jan 2026

A company with no morals

Recommend
CEO approval
Business outlook

Pros

Once in a while bbq or pizza day instead of muchly early remuneration.

Cons

Management are all over the place and it all seems to be who you know or a related to that matters.

Best Practice Software Response
2w
Thank you for your feedback. While we are disappointed to hear your experience was not a positive one, we appreciate you taking the time to share your views. Feedback such as you have provided helps us ensure we work to achieve our values and create a culture our people love.
5.0
12 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Fantastic Australian grown business with a great culture, delivering the best of breed healthcare solutions to the Australian Healthcare Market. Flexible WFH arrangements, focus on high output but within standard business hours, very supportive of mothers returning to work and the numerous staff members who work from remote locations. Lots of opportunity for growth and career enhancement. Always listens to ideas put forward and willing to adopt them!

Cons

Cannot name any, the owners are extremely supportive and have a long history of looking after their employees and providing great products and services.

Best Practice Software Response
3y
Thank you for taking the time to review Best Practice Software and I would like to apologise for the delay in this response. It's great to hear that you like the flexible (hybrid) work environment we have adopted. As a business, we're always striving to provide an environment that encourages career growth, so it is nice to have this recognised by a current team member.
2.0
25 June 2026
Recommend
CEO approval
Business outlook

Pros

Best Practice has a strong legacy as a leader in Australian healthcare. They've made a great impact to the industry over many years and has historically earned a reputation for strong customer focus. The company also offers excellent work-life balance, including flexible working arrangements and work-from-home opportunities, which I genuinely appreciated. Unfortunately, more recent organisational changes have not reflected those same strengths in my experience.

Cons

By the time I left the company, I felt the culture had deteriorated significantly. The company seemed to lose a clear sense of strategic direction, and leadership became increasingly inconsistent. Behaviours that damaged trust and collaboration were tolerated, making the workplace increasingly stressful and unsettled. This was particularly disappointing because many employees and leaders remained genuinely committed to the company's success. I also witnessed the departure of many talented and experienced colleagues, which was a significant loss for the business. For these reasons, I could not, in good conscience, recommend the company to a friend at present.

Best Practice Software Response
2d
Thank you for your feedback. While we are disappointed that your experience did not reflect what we strive for in terms of our values and culture, which is building a culture that our people love, we appreciate you taking the time to share it. We are on a journey of change, and feedback like yours helps inform that journey. We are steadfast in our commitment to strengthening and rebuilding our culture, optimising our customers' experience, working together for success and continuously improving the experience of working at Bp. We wish you all the best for the future.
Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 Best Practice Software reviews submitted anonymously by Best Practice Software employees. Read employee reviews and ratings on Glassdoor to decide if Best Practice Software is right for you.