Biocair Reviews

2.8

33% would recommend to a friend

(90 total reviews)

Vincent Howard

42% approve of CEO

30% positive business outlook

Biocair has an employee rating of 2.8 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Biocair employee rating is 20% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

90 reviews
2.0
6 June 2017

not recommendable

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. hourly pay means OT opportunities, can work weekends for extra pay or vacation time if you want 2. opportunity to travel 3. diversity hiring better than some. 4. advancement opportunities are there due to small size of company and high turnover. 5. benefits are comprehensive and pretty generous 6. weekend work is minimized

Cons

1. extremely understaffed 2. poor pay - not scaled and pay rises are very small or not at all. not scaled to area either. openly hiring people at higher pay while refusing bonus to staff currently working. 3. high staff turnover. 4. poor culture, passive aggressive style, large focus on negatives. 5. low morale, including managers 6. hiring processes slow and seems to favor fact they are paying out less for a few months while they look for someone 7. very old fashioned, slow to change attitudes and process, everything on paper. 8. managers micromanage and not allowed to improve staff, often involved in day to day too much as understaffed. 9. advancement very linear, set up is so lean that opportunities are not varied. 10. OT not optional and is really frequent- 8:30 (very strict start) - 6;30pm or later is usual. Too much OT and you are seen as not being efficient, plus costing company more. 11. cannot take vacation if someone else in team is out. this is strictly enforced and includes when managers and drivers are off. 12. little to no training. no planning around this at all, no check in with managers to see how it’s going. 13. knowledge is all remembered / learnt, apart from 1 typed manual. meaning a)hard to learn, b)non standard process c)when busy, things get missed and then it takes more time to get ahead of. 14. zero data capture of metrics- means make the same mistakes over and over, and have no ability to back up any sort of company direction, or pinpoint areas of improvement, or catch pending fires. 15. No personal phone lines: phone rings constantly and inefficient hand overs from whoever picks up the phone first.

1.0
18 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Good starting salary Lots to learn Free coffee and tea

Cons

I worked at Biocair as I had just left Uni and I had nothing to base employment on before then. I do now, and I can't believe the bullying, aggression, and inhuman working conditions me and my colleagues used to accept. Since leaving, I can still have nightmares about the office as well as working there in addition to several members of the management team... such is the "culture" that Biocair purposefully creates. A good example of this is how the operations management team would allow, if not encourage, their favourites to openly bully the weaker staff across the office. It was a daily occurrence to be guilted by a supervisor into trying to leave by 1800 (though the contract technically finished earlier) and most days we worked 0830-1830 no questions asked. The work was beyond fast-paced, with coordinators trying to handle unacceptable numbers of bespoke shipments a day on top of quotes, complaints, general enquiries, and phone calls. Any mistakes, which clearly happened quite regularly, whether large or small, were considered a character failure of an individual and you were either mocked for missing something, or shouted at by warehouse staff for them having to change any schedules. And while mistakes were prevalent due to the mix of highly complex/temperature controlled/dangerous goods/next day international shipping, there was no supportive training to those who needed a leg up. Consequently, most staff would burn out in a year and leave by either being bullied out the door or simply unable to manage their degrading mental health. Don't be fooled into thing this is an exciting place to start, or has a "start up" feel. It doesn't. One board member once told the team, when they were asked on how they manage the challenges of the week "just accept the attrition, I personally enjoy it more" Interestingly, it seems like the company has organised a coordinated effort to hide the old reviews. Just look at when those positive "current" reviews appeared. Four 5* reviews in two days? Tells you all you need to know.

2.0
3 July 2017

Coordinator

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Benefits are competitive -Flexible with your work schedule if you need to make an appointment or take a longer lunch break -Ability to move up in the company

Cons

- passive aggressive work environment -high turnover - overworked and underpaid. Coordinators never get out on time (5PM) due to under staffing. Bonuses and raises are insignificant.

Viewing 1 - 3 of 90 Reviews

Glassdoor has 93 Biocair reviews submitted anonymously by Biocair employees. Read employee reviews and ratings on Glassdoor to decide if Biocair is right for you.