Bird & Blend Tea Reviews

Whilst working at Bird and Blend I twice worked 9 hour shifts where I was so extremely busy and rushed off my feet that I wasn’t able to take a break for the entire day. I didn’t get a tea or lunch break, nor 5 minutes to go to the loo. On one of these occasions I was also on my period and by the end of the day had bled through my pad and onto my jeans. If this sounds extreme and you’re thinking “that can’t be possible, how can anyone not have 5 minutes to go to the loo in a 9 hour shift” then you don’t know what it’s like to work at Bird and Blend. Worst still was the culture of toxic positivity at Bird and Blend. If you ever expressed anything other than orgasmic levels of enthusiasm about the teas or the business management then you were sidelined as a negative person and excluded, gossiped about, shamed and shouted at. Those same upper management staff members who would visit the stores and tell you how “fabulous it looks!” with big smiles would then turn around and talk crap about those same things they had complimented 30 minutes later to someone else. They culture cannot and will not change when the people at the top are setting this example. Hard work is not rewarded, there is no rewards programme whatsoever, the only incentive to work harder is so you won’t get shamed, gossiped about or told off. You also cannot trust the positive reviews on here as I have been in meetings where current staff members have been told to go online that day and write a 5 star review to try and combat the bad reviews. Only apply if you too are a toxic person and enjoy being worked into the ground.

Emotionally and Physically draining Unsupportive upper management Rumours and gossiping Gaslighting Senior management Bullying Unrealistic Targets - not achievable, all based against high earning stores. My experience with Bird and Blend destroyed every shred of self worth I had, my confidence hit rock bottom, my emotional well-being beyond damaged - it has taken me over a year to be able to write this and it still brings all of these emotions flooding back to me. Yes men/women/people only! If you dare to step out of line or ask questions make sure you are prepared for the backlash! After some questionable experiences and quite frankly appalling treatment I submitted a formal grievance. Upper management ‘investigated’ but the entire thing was a complete farce….investigated by them, the same team and people my grievance was towards, I wonder if you can guess what the outcome was? Their answer to bullying from upper management was that ‘everyone deserves a chance to make mistakes’ - I can see from other posts on here there has been rather a lot of “mistakes” made. How a company can claim to be so ‘people driven’ and talk so much about caring for their staff and then treat SO many this appallingly is astounding to me. In surrounding months to my resigning 7 other store managers/trainee manager (some of the best people I have met!) also left their positions also! I poured absolutely everything I had into my store, i had built a really safe space for my team and the community, garnered a loyal following and had so many incredible regulars. In my last couple of months, I noticed the difference of corporate influence trickling down, it becoming less and less about the people and more and more about money and targets. It’s a business, I understand that, but if you want a bespoke service that gives every customer an incredible experience then you cannot push through enough transactions a day to meet these unrealistic monetary goals.