Does Black Cabs pay their employees well?

According to anonymously submitted Glassdoor reviews, Black Cabs employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at Black Cabs. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Black Cabs?

38% of Black Cabs employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Black Cabs 2.5 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Black Cabs?

Customer Service Representative (3) , Taxi Driver (3) , Independent Taxi Driver (2) , Technician (2)

What are the pros of working at Black Cabs according to real employee reviews?

"Used to be great people working there until HR & COO seen fit to get rid of half the workforce during the pandemic." ((in 6 reviews))

What are the cons of working at Black Cabs according to real employee reviews?

"Also management do nothing and get all $$ while the work ants do all the work for them." ((in 4 reviews)); ""Fear" based leadership from senior leaders" ((in 3 reviews))

What are the top reviewed Black Cabs locations?

Oakleigh , Melbourne , Brisbane , Sydney , Gold Coast , Alexandria

Skip to content Skip to footer

Notifications

Black Cabs

Black Cabs Reviews

2.3

38% would recommend to a friend

(33 total reviews)

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (33 reviews)

Black Cabs has an employee rating of 2.3 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Black Cabs employee rating is 35% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

33 reviews

4.0

19 Apr 2026

Not bad

Technician

Recommend

CEO approval

Business outlook

Pros

Flexible, good during uni work

Cons

Pay ceiling can be lower if you work part time

1.0

21 Sept 2025

Avoid this place like the plague

Help desk operator

Recommend

CEO approval

Business outlook

Pros

The people I worked with were fantastic

Cons

Confused leadership Ridiculous treatment of staff with health issues - firing a staff member for developing an immune disorder (with medical documentation to prove it) is insane - and they get away with it by citing “performance issues” that had never been brought up - mostly because they didn’t exist, and it was just an excuse.

2.0

28 Aug 2025

Is what it is

Fulfilment officer

Recommend

CEO approval

Business outlook

Pros

Easy work and quick progression

Cons

A call centre so can be boring

Viewing 1 - 3 of 33 Reviews