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Black Diamond Pest Control

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Black Diamond Pest Control Reviews

3.9

67% would recommend to a friend

(62 total reviews)
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Keith Duncan

71% approve of CEO

74% positive business outlook

Black Diamond Pest Control has an employee rating of 3.9 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Black Diamond Pest Control employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

62 reviews
1.0
22 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Coworkers, meaning the other applicators were great. Trauma bonded quickly due to horrible management practices. Incentives for positive reviews here on gd.

Cons

Management is horrible. Spent the day telling applicators we did a horrible job and talking bad about the company and district manager. Micromanaged and GPS tracked, manager hovered over the computer to see where the applicators were and documented how much time at jobs and in between jobs. Required to clock out between jobs while in the company vehicle in violation of labor laws. Company vehicles were dangerous and not maintained. People handling wild animal extraction were not properly trained or vaccinated. Management is not licensed applicator but sprayed anyway. We got in trouble for not taking enough time to spray an apartment building but manager was done in under 5minutes and said the customer didn't pay enough to warrant more time spent on site. Management has no idea how to be a manager. The call center doesn't understand the work in the field and assigned jobs are all over. Promised 40 plus hours weekly when hired but it was more like 25-30 hours a week.Any mistake Management makes was blamed on the applicators,and with managers who don't know what they are doing, applicators were blamed for a lot. Expect to be chewed out daily.

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Black Diamond Pest Control Response
8mo
Nothing in this review is true or accurate. This is clearly a disgruntled former employee looking to slander and mislead others about our company. We are a company that has been in business since 1940 and have grown to over 200 employees, 14 locations, we are rated in the top 100 pest control companies in North America, we are fully operational and in compliance with all necessary regulations. Every manager here is fully licensed. Every technician is directed to give the necessary time and dedication needed to each and every customer. We have several full-time mechanics that service all known vehicle issues. We train and give our employees opportunities to grow. Most importantly, we value our employees and customers who entrust us!
5.0
29 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling, fast paced work environment, management is always ready to help you learn and grow.

Cons

Nothing to complain about at all.

4.0
3 Mar 2025

HQ was great

Recommend
CEO approval
Business outlook

Pros

Learning is encouraged and fascinating.

Cons

Few franchisee owners were not great

Viewing 1 - 3 of 62 Reviews

Glassdoor has 62 Black Diamond Pest Control reviews submitted anonymously by Black Diamond Pest Control employees. Read employee reviews and ratings on Glassdoor to decide if Black Diamond Pest Control is right for you.