Blue Nile Reviews

3.4

60% would recommend to a friend

(296 total reviews)

Corinne Bentzen

61% approve of CEO

53% positive business outlook

Blue Nile has an employee rating of 3.4 out of 5 stars, based on 296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Nile employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

296 reviews
4.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Less competitive environment because it is not commission based, comparatively high hourly wage, the whole team gets incentives if monthly goals are made, the company's name is reputable so you get a good-looking experience on your resume, good team members, less worried about losing products because most of the showroom pieces are samples.

Cons

Not much real pieces to sell, complicated system and processes, the constant shipping shifts, no on-site jewelers, long turn around time for repair and resizes and salesperson have no control over the jewelry pieces which means 90% of the job is customer service. Also not a good choice if you are looking for commission based job,

4.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people. Good collaboration. Work life balance is encouraged by managers. Leaders are transparent about strategy for the business in 2026.

Cons

401K does not match contribution until outside of your first year. Health Benefits are pretty average. Bonus structure could be more competitive. Lots of change recently.

4.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

- Room for growth - Good work environment with supportive team members - Team members that are passionate about their work - Good work/life balance except during the peak season (December)

Cons

- Communication between departments/managers needs to improve - Lack of incentives during peak season to keep up with the workload

Viewing 1 - 3 of 296 Reviews

Glassdoor has 364 Blue Nile reviews submitted anonymously by Blue Nile employees. Read employee reviews and ratings on Glassdoor to decide if Blue Nile is right for you.