Experience heavily depends on the location, but overall a good team culture and operational efficiency
Pros
Unlimited drinks on shift + 2 drinks home 50% employee discount Friends & family discount Can work between all locations (with a few limitations based on locations, but generally true) Logical layout of bar, things mostly run smoothly Customer-facing (taking orders as a cashier is common, which allows a lot of opportunity to talk to customers and potentially increase tips amounts, too) Lots of room for growth in developing skills for your resume
Cons
Small team (depending on location, some teams are only 2 people on at a time on weekdays) A lot of different skills needed (preparing shaken milk teas, pulling espresso shots, steaming milk, and whisking matcha/houjicha) Very strict on hours (not much flexibility for scheduling, getting more/less hours, and generally an inconsistent/unpredictable schedule)