Does Boiling Crab pay their employees well?

According to anonymously submitted Glassdoor reviews, Boiling Crab employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Boiling Crab. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Boiling Crab?

70% of Boiling Crab employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boiling Crab 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Boiling Crab?

Server (119) , Server/Waiter (33) , Food Server (7) , Front of House Staff (6) , Host (4) , Manager (4) , Shift Lead (4) , Busser/Runner (3) , Crew Member (3) , FOH Team Member (3) , Back of House Team Member (2) , Cashier (2) , Front of House Manager (2) , Server/Waitress (2) , Sever (2)

What are the pros of working at Boiling Crab according to real employee reviews?

"Great company and management" ((in 21 reviews)); "Tipped out daily summer time is good money" ((in 18 reviews)); "Pay is good." ((in 16 reviews)); "Easy and flexible hours" ((in 14 reviews)); "Great team and face pace" ((in 11 reviews))

What are the cons of working at Boiling Crab according to real employee reviews?

"Managers are unprofessional" ((in 13 reviews)); "Favoritism is apparent" ((in 10 reviews)); "Difficult to get time off." ((in 4 reviews))

What are the top reviewed Boiling Crab locations?

Glen Waverley , Sydney , Melbourne

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Boiling Crab

Boiling Crab Reviews

4.0

70% would recommend to a friend

(288 total reviews)

Dada Ngo

76% approve of CEO

58% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.6

Culture and values

3.4

Senior management

3.2

Compensation and benefits

3.1

Work/Life balance

3.1

Career opportunities

Boiling Crab has an employee rating of 4.0 out of 5 stars, based on 288 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boiling Crab employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

288 reviews

1.0

17 Apr 2026

Management team are unprofessional

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

fixed shift only if you are manager’s favorite

Cons

Managers are unprofessional, tend to target certain staff who perform at the same level as others, and show favoritism. Heads up: They do not assess staff based on performance; instead, outcomes depend on how well you please them.

3.0

21 Feb 2026

Just ok

Waitress/bartender

Recommend

CEO approval

Business outlook

Pros

Relatively easy to work in, got very nice colleagues

Cons

Management a bit unprofessional and got some favoritism and drama

4.0

21 Jan 2024

honest review

Back of house team member

Recommend

CEO approval

Business outlook

Pros

Depends on where the place is but the management is good and the working environment is good too

Cons

try it and you know how it is. not bad but also not the best option if you want to grow more

Viewing 1 - 3 of 288 Reviews

Jobs at Boiling Crab

Front of the House Staff

Front of the House Staff

Front of the House Staff

Front of the House Staff

Front of the House Staff