Booking.com Reviews

Updated 14 Aug 2020

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3.5
67%
Recommend to a Friend
74%
Approve of CEO
Booking.com President and CEO Glenn Fogel
Glenn Fogel
268 Ratings
Pros
Cons
  • "Very low salary compared with competitors(in 64 reviews)

  • "No one except the other 3 girls who also had no team or we had to call the Senior Line religiously to make sure we were doing things correctly(in 57 reviews)

More Pros and Cons
  1. "Would highly recommend"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for more than 5 years

    Pros

    People, culture, travel, office space, career opportunity if you are willing to relocate

    Cons

    Technology taking over candidate skill set or experience

  2. "Great culture and people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Executive 
    Recommends
    Positive Outlook

    I worked at Booking.com full-time

    Pros

    Nice people, great managers, office drinks and events, great office location

    Cons

    Lots of politics, limited job opportunities in Australian offices


  3. Helpful (10)

    "Toxic office culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Opportunity to travel, central office, office events, free lunch on Fridays

    Cons

    Toxic office culture, inexperienced team leaders, favoritism, bullying from higher ranks, corrupt HR

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  4. "Customer Service Specialist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Very dynamic teams & fun environment

    Cons

    Lack of flexibility, and work life balance.

  5. "Best in OTA"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than 8 years

    Pros

    Well established business. Best in industry. Fast paced. Really feel like you a contributing to bottom line.

    Cons

    Trying to find a one size fits all approach to APAC is a chalkenge

  6. Helpful (5)

    "Below average pay"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Travel (a lot of domestic and some international). Many opportunities for growth and learning.

    Cons

    Below average pay. Local office culture is not in line with broader company culture (cliques, some bullying from leadership, loose on ethics).

  7. Helpful (4)

    "50/50"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Booking.com

    Pros

    Some people get treated very well

    Cons

    Everyone else is not treated so well. There is a real sense of the haves and have nots

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  8. Helpful (14)

    "If you are the boss's favourite you get everything; if not, it's time to get a new job."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Sydney
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for more than a year

    Pros

    Looks promising from the outside.

    Cons

    No training or support. Toxic work environment. Toxic corporate culture that is based on favouritism. Average work day 10-15 hours.

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  9. Helpful (3)

    "Fast moving Slow to react"

    1.0
     

    I have been working at Booking.com

    Pros

    Fast working environment, travel opportunities, great events, great people, support from Colleagues is fantastic, annual parties in Amsterdam, opportunities to move to different locations for work

    Cons

    Extremely high expectations to deliver results in very short time frames, yet very slow to assist if an issue arises. The company does not have structure in many departments, hence a lot of confusion and no transparency or accountability or support from management. Very sad that they lose great people because of these factors. Be careful of the 'glitz and glamour' as often these are just a buffering and often a small reprise in the scheme of things.

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  10. "Little fish in a big tank"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for less than a year

    Pros

    Frequent travel, generally relaxed workplace environment with mainly young people (under 35s). Lots of company training and chance to travel to HQ in Amsterdam.

    Cons

    Corporate decisions based on what the larger markets dictate, with little interest in atempting to adapt to local markes.

    Continue reading
Found 3189 reviews