Booking.com Reviews

Updated 19 Jan 2021

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3.8
73%
Recommend to a Friend
72%
Approve of CEO
Booking.com President and CEO Glenn Fogel
Glenn Fogel
600 Ratings
Pros
Cons
  • "Low salary when compared to market rate(in 69 reviews)

  • "For example should a staff member that happens to be gay, is in the wrong no one will say anything as that person will scream homophobia(in 60 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Would highly recommend"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for more than 5 years

    Pros

    People, culture, travel, office space, career opportunity if you are willing to relocate

    Cons

    Technology taking over candidate skill set or experience

  2. "Great People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Manager in Coolum Beach
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booking.com full-time

    Pros

    They invest in their staff

    Cons

    They give out too many holidays


  3. "Modern company with many opportunities to grow"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Partner Support Executive in Sydney
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time for less than a year

    Pros

    The company offers many opportunities to grow

    Cons

    Salary was lower than the average

  4. "Good Company"

    4.0
    Current Employee - Account Executive in Sydney

    I have been working at Booking.com full-time

    Pros

    Part of one of the leading companies in travel and accommodation Work life balance

    Cons

    Bonus structure can be a bit higher

  5. COVID-19

    "Fun Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Sydney
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Booking.com full-time

    Pros

    - great culture - fun events (prior to COVID) - always striving to further develop their staff - travel opportunities -

    Cons

    - Not alot of opportunites in the Sydney office due to it being a primarily commercial office

  6. "Excellent work colleagues"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - CS Specialist 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Great colleagues and team leads

    Cons

    Lack of flexibility and low salary

  7. "Great culture and people"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accounts Executive 
    Recommends
    Positive Outlook

    I worked at Booking.com full-time

    Pros

    Nice people, great managers, office drinks and events, great office location

    Cons

    Lots of politics, limited job opportunities in Australian offices

  8. Helpful (10)

    "Toxic office culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in Sydney
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Opportunity to travel, central office, office events, free lunch on Fridays

    Cons

    Toxic office culture, inexperienced team leaders, favoritism, bullying from higher ranks, corrupt HR

    Continue reading
  9. "Customer Service Specialist"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Booking.com full-time

    Pros

    Very dynamic teams & fun environment

    Cons

    Lack of flexibility, and work life balance.

  10. "Best in OTA"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booking.com full-time for more than 8 years

    Pros

    Well established business. Best in industry. Fast paced. Really feel like you a contributing to bottom line.

    Cons

    Trying to find a one size fits all approach to APAC is a chalkenge

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