Does Boston Harbor Cruises pay their employees well?

According to anonymously submitted Glassdoor reviews, Boston Harbor Cruises employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Boston Harbor Cruises. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Boston Harbor Cruises?

64% of Boston Harbor Cruises employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Boston Harbor Cruises 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Boston Harbor Cruises?

Deckhand (15) , Captain (10) , Deck Hand (2) , Dock Concierge (2) , Server (2) , Server/Waiter (2) , Ticket Agent (2)

What are the pros of working at Boston Harbor Cruises according to real employee reviews?

"Good people and often fun work." ((in 7 reviews)); "Nice to be outside, mostly good coworkers" ((in 6 reviews)); "The company went through some changes since it became part of a larger national company, but that's mostly been upside from my point of view: better benefits, more resources, a consistent sense of professionalism." ((in 2 reviews))

What are the cons of working at Boston Harbor Cruises according to real employee reviews?

"Long hours" ((in 7 reviews)); "Us vs them attitude towards awful management" ((in 4 reviews))

What are employees saying about Boston Harbor Cruises redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Boston Harbor Cruises redundancy and their outlook for job security at Boston Harbor Cruises in 2026.

Boston Harbor Cruises Reviews

3.5

64% would recommend to a friend

(59 total reviews)

Matthew Hughes

46% approve of CEO

37% positive business outlook

Boston Harbor Cruises has an employee rating of 3.5 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Boston Harbor Cruises employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

59 reviews

5.0

8 May 2026

Upbeat environment but can be stressful and hectic

Server/waiter

Recommend

CEO approval

Business outlook

Pros

Very upbeat job and will allow you to meet a lot of a vast amount of different people

Cons

Can be very stressful and have you move around a lot

1.0

14 Aug 2025

Expect to be underpaid and attacked

Lead deckhand

Recommend

CEO approval

Business outlook

Pros

Good people work here Working on the sea is nice Good resume builder

Cons

Us vs them attitude towards awful management Frequently verbally attacked by the public (or physically) because of poor MBTA transparency or policy Extremely below industry average pay (less than half of what MBTA bus drivers make) Management watching like hawks to write you up over things like forgetting a life jacket on a single trip out of the 30 you do all day Physical risk- it’s very easy to be injured here.

3.0

12 July 2025

Fine

Captain

Recommend

CEO approval

Business outlook

Pros

Lots of hours and okay coworkers

Cons

Meh pay get 4x down the street

Viewing 1 - 3 of 59 Reviews