Does Brandon Trust pay their employees well?

According to anonymously submitted Glassdoor reviews, Brandon Trust employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Brandon Trust. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Brandon Trust?

51% of Brandon Trust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brandon Trust 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Brandon Trust?

Support Worker (39) , Team Leader (5) , Disability Support Worker (2) , Manager (2) , Shop Assistant (2)

What are the pros of working at Brandon Trust according to real employee reviews?

"Very committed staff who do a great job" ((in 7 reviews)); "Lovely People to work with" ((in 7 reviews)); "the team you work with is amazing" ((in 5 reviews))

What are the cons of working at Brandon Trust according to real employee reviews?

"Low pay means it will probably get worse" ((in 11 reviews)); "Management poor" ((in 8 reviews)); "Career progression isn’t as great as it could be" ((in 3 reviews)); "Bad pay, long hours, expect more and more and more." ((in 3 reviews)); "Management including team leaders in Oxfordshire lack training and unsupportive, bullies, sweep everything under the carpet, do not know the people supported, take away choices for people supported, discipline the wrong people and not the ones who fall asleep on shift, the whole culture at Brandon Trust is appalling." ((in 3 reviews))

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Brandon Trust

Brandon Trust Reviews

3.5

51% would recommend to a friend

(83 total reviews)

Helen England

77% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Career opportunities

3.2

Culture and values

3.2

Work/Life balance

3.0

Senior management

2.7

Compensation and benefits

Brandon Trust has an employee rating of 3.5 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brandon Trust employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

83 reviews

2.0

9 June 2026

d

Team leader

Recommend

CEO approval

Business outlook

Pros

really supportive and fulfilling work

Cons

toxic environment and keep it in the family vibe

5.0

2 June 2026

Great place to work in the charity shop sector

Assistant manager in charity shop

Recommend

CEO approval

Business outlook

Pros

Nice colleagues, lots of freedom re visual merchandising and shop layout, boutiquey feel, great quality donations, rewarding work and great charity

Cons

Long recruitment process Hard work but rewarding

2.0

21 Jan 2026

Management is rotten

Support worker

Recommend

CEO approval

Business outlook

Pros

The work you do is fulfilling

Cons

Team leaders need to do better. The work environment is bordering on toxic. Team leaders often “gently” remind sponsored staff that they are being sponsored as a way to discourage them from speaking up or during any form of conflict. There is little to no consideration for work–life balance. Staff are being given shifts Monday to Sunday, which is leading to burnout. There is also an imbalance in how employees of colour are treated compared to other staff. Team leaders are putting a large number of shifts on their own rotas, then not covering them. When a service user cancels, they send in support workers to cover their shifts instead.

Viewing 1 - 3 of 83 Reviews

Jobs at Brandon Trust

Positive Behaviour Support Practitioner

Bristol, England

GBP 34K - GBP 36K /yr

(Employer provided)

View job

Support Worker - Southwark

Support Worker - Croydon

Weston-super-Mare, England

GBP 13 - GBP 13 /hr

(Employer provided)

View job

Support Worker - Woodwork