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Bridgeline Digital

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Bridgeline Digital Reviews

3.3

53% would recommend to a friend

(103 total reviews)

Ari Kahn

100% approve of CEO

50% positive business outlook

Bridgeline Digital has an employee rating of 3.3 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bridgeline Digital employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

103 reviews
1.0
23 Feb 2015

Oh the Places You Won't Go

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This list of Pros is written from the perspective of someone who has been gone about a year - can't vouch for the current culture: - worked with some truly talented people many of whom are still good friends - at one point, there was a kick-butt dynamic sales team - having a national footprint made it interesting and let me work with some great brands and companies - as a core CMS product, iAPPS was pretty good - if you liked tequilla shots, this was the place for you

Cons

The list of Cons is fairly endless so I won't go forever: - let's start with the last sham post on Glassdoor....nope - those aren't "fake bad reviews". The "Con" is that the CEO has pressured employees to write positive reviews on Glassdoor, particularly new employees. Don't believe the reviews - or believe them (take a job there and find out for yourself). Yeah, some of these reviews have really piled on but there is truth in all of them. (All the investors on the Yahoo Finance message board must be making up their criticism of the company too). - the extremely charming and charismatic CEO is completely self-unaware and resorts to bullying tactics to get his way (which would be fine if "his way" was the right way, but its been disastrously incorrect many, many times). Unfortunately, most employees, customers and investors drawn into his orbit of narcissism find out too late what a colossal mistake they've made when they ignored that creeping suspicion of "too good to be true" and allowed themselves to be sucked in. - any goodwill you ever developed with a customer will at some point be flushed down the toilet, no matter how dedicated or talented you are personally. The company simply has bit off more than it can chew and doesn't have the cash flow, bench strength, infrastructure, subject matter expertise, or R&D capabilities to be successful everyplace they are trying to be. So, the project that you loved getting put on at the beginning will invariably go south - because of poor scoping, because of reliance on a product that can't handle everything its been purported to be able to handle, because of project overruns that cause resources to be shifted elsewhere, etc. The customer will eventually hate you. Saw it happen all the time.

1.0
19 May 2014

Toxic Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoy the people I work with day to day

Cons

The culture here is so bad. When my friends that work at other companies and I talk about work I really can't believe what we put up with here. The CEO is only about Sales. Most days he comes in between 10 and 11 and is gone by 5:30 and yet he is all over delivery for not putting in enough hours. The camera in the kitchen/break room is so creepy. It actually follows you as you walk through the room. Nobody hangs out there anymore. It's kind if sad and creepy all at once. Why don't they just lock up whatever it is they are concerned about people taking and get rid of the camera!!!! I know at least every new employee in Burlington was asked to write a positive glassdoor review as part of their on boarding process. I guess they want to get a good review out of them before they find out what this place is really like. Looking for a new job.

avatar
Bridgeline Digital Response
11y
The Management Team at Bridgeline is of the opinion the vast majority of the negative posts made over the past 18 months have been from a small group of disgruntled former employees who were let go for poor performance, poor attitudes, and poor character. Any one person that has multiple email addresses can post anonymously several times on Glassdoor. It's unfortunate Glassdoor does not monitor the multiple postings or enforce their own posting policies. Bridgeline is a very good Company with exceptional employees, an award winning digital engagement platform, and a blue-chip customer base. We have high standards and lead with integrity. As all of our employees know, we are passionate about driving digital engagement and in 2014 Bridgeline received over 27 industry related awards. As a result we also achieved record new bookings and record iAPPS revenues. Our iAPPS SaaS environment enjoys 99.9% uptime with 90% customer retention. We are hiring and encourage you to engage with our hiring process; we are confident you will be very impressed and excited with what you learn. I have an open door policy and believe in honesty and transparency. I am always willing to speak with any candidate about our company, our culture, and our core values. We wish you nothing but the best in your future endeavors. Thomas Massie – CEO
2.0
3 June 2015
Recommend
CEO approval
Business outlook

Pros

- iAPPS could be a good product with a little more polish and focus on UX. - The company size means you know everyone. - Unrealized potential (that likely never will be realized) - Regardless of the negativity in my comments to management, I did learn a lot. - Put up with the company for a few years and you will advance as others leave. - Can pay well because they have trouble hiring.

Cons

- The CEO listens but does not know how to follow through. He hires smart people and then grinds them down until they follow his him instead of listening to his team. - Bridgeline cannot decide if it wants to be a product or services company. It relies on revenue from its services arm but starves it for resources causing pain for customers. - Work hard, work harder atmosphere. - It is hard to work at a shrinking company. - Raises are few and far between if you don't fight for them.

Viewing 1 - 3 of 103 Reviews

Glassdoor has 103 Bridgeline Digital reviews submitted anonymously by Bridgeline Digital employees. Read employee reviews and ratings on Glassdoor to decide if Bridgeline Digital is right for you.