Brightline Reviews

3.7

59% would recommend to a friend

(95 total reviews)
avatar

Naomi Allen

62% approve of CEO

57% positive business outlook

Brightline has an employee rating of 3.7 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brightline employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

95 reviews
1.0
7 Mar 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros working here

Cons

>Disorganized systems >Racist inequitable treatment among employees of color >Lack of work/life balance >Lack of transparency >Completely incompetent management >Lack of accountability >Blatant favoritism >Unfair and unequal salaries for employees who work the same position and have equivalent credentials >Turnover rate is very high >Very deceptive and dishonest marketing. They dismiss negative reviews as reviews that are simply disgruntled employees who need to vent and say that for every negative review, "there are so many employees that have positive experiences". They want a higher glassdoor rating in order to encourage more applicants to apply to this dysfunctional company >The Brightline NY glassdoor page is a misrepresentation of Brightline as a company as a whole. This glassdoor page is titled"Brightline company in New York" only and suspiciously mostly has the highest ratings. >I urge you to go to the glassdoor page that is titled "Brightline" and has a 3.8 star rating which is a much more accurate representation of the "Brightline" experience. Most of the negative reviews accurately capture the ongoing negative issues that persist at Brightline

1.0
13 Feb 2026

Don’t work here.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None, they all are terrible people disguised as mental health workers.

Cons

Very political, passive aggressive company.

1.0
14 Jan 2026

Mismanaged

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home Good equipment

Cons

Layoffs Lack of accountability in high level management

Viewing 1 - 3 of 95 Reviews

Glassdoor has 98 Brightline reviews submitted anonymously by Brightline employees. Read employee reviews and ratings on Glassdoor to decide if Brightline is right for you.