Does Brownells pay their employees well?

According to anonymously submitted Glassdoor reviews, Brownells employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Brownells. This rating has been stable over the past 12 months.

How satisfied are employees working at Brownells?

45% of Brownells employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Brownells 3.4 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Brownells?

Fulfillment Associate (5) , Customer Service Representative (3)

What are the pros of working at Brownells according to real employee reviews?

"Employees are nice and go through the same horrible situation you are so it's a bonding experience." ((in 3 reviews))

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Brownells

Brownells Reviews

3.1

45% would recommend to a friend

(47 total reviews)

Chad Martin

41% approve of CEO

37% positive business outlook

Ratings by category

3.4

Work/Life balance

3.1

Compensation and benefits

3.0

Culture and values

2.9

Career opportunities

2.7

Senior management

2.6

Diversity and inclusion

Brownells has an employee rating of 3.1 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Brownells employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

47 reviews

4.0

22 Sept 2025

Good Place to work

Product classification specialist

Recommend

CEO approval

Business outlook

Pros

Leadership is friendly, decent pay, and good hours. They offer a great work/life balance.

Cons

Lack of leadership and direction of the company. There isn't much transparency despite efforts made to be transparent.

3.0

26 Mar 2025

Hard on need for education to exceed

Customer service representative

Recommend

CEO approval

Business outlook

Pros

- Great training - Good starting pay for entry level roles - Fast paced work environment - Easy job

Cons

- Even if you are over qualified for a role within the company they will not entertain advancement without a degree - Controlling environment

3.0

21 Mar 2025

Overall still a positive experience.

Customer support representative

Recommend

CEO approval

Business outlook

Pros

Great coworkers and excellent benefits. The company was also very understanding and supportive of personal issues during my time there.

Cons

The recent restructuring in my department, combined with a strong push to meet metrics and ongoing short staffing, has resulted in heavy micromanagement and insufficient time to complete assigned duties. This makes an already stressful, first-line escalation role even more challenging. Middle management is often inexperienced in leading people, which creates a lack of effective guidance and a poor work environment. Instead of fostering support, the focus tends to be on oversight and pressure. For remote employees, advancement opportunities are nonexistent, making it impossible to grow or progress within the company. I’m giving work-life balance 2 stars because, while the company offers generous time off, the stress from the job is so overwhelming that it ruins the rest of your day. Many of us would leave work feeling completely drained, often going straight to bed just to “reset” from the mental exhaustion.

Viewing 1 - 3 of 47 Reviews