Does Bruster's pay their employees well?

According to anonymously submitted Glassdoor reviews, Bruster's employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Bruster's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Bruster's?

70% of Bruster's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bruster's 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bruster's?

Ice Cream Scooper (103) , Crew Leader (68) , Scooper (50) , Ice Cream Scooper and Cashier (26) , Server (24) , Crew Member (19) , Ice Cream Maker (19) , Cashier (18) , Shift Leader (14) , Assistant Manager (12) , Manager (10) , Manager/Scooper (6) , Sales Associate (6) , Scooper/Crewleader (6) , Bruster Worker (5)

What are the pros of working at Bruster's according to real employee reviews?

"Flexible hours and you make lots of tips in summer" ((in 46 reviews)); "Free Ice Cream (only 3 scoops) Working in A/C (when it is working) Interaction with customers" ((in 43 reviews)); "Coworkers are fun and you get really close with them." ((in 27 reviews)); "Great for people that have two jobs because evenings can be free" ((in 24 reviews)); "the majority of employees are high school students and retired women so it is a fun work environment." ((in 16 reviews))

What are the cons of working at Bruster's according to real employee reviews?

"Bad... BAD management." ((in 39 reviews)); "The manager didn't care about the employees so we didn't respect him" ((in 15 reviews)); "minimum wage and they TOOK TIPS OUT of our pay!" ((in 11 reviews)); "Management was not great and time off wasnt always approved" ((in 3 reviews))

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Bruster's

Bruster's Reviews

3.9

70% would recommend to a friend

(597 total reviews)

Jim Sahene

68% approve of CEO

58% positive business outlook

Ratings by category

3.9

Culture and values

3.9

Diversity and inclusion

3.8

Work/Life balance

3.0

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

Bruster's has an employee rating of 3.9 out of 5 stars, based on 597 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bruster's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

597 reviews

5.0

6 June 2026

Great summer job

Ice cream scooper and cashier

Recommend

CEO approval

Business outlook

Pros

Fun environment with coworkers, boss is supportive. With tips it makes a great summer job

Cons

Schedule is inconsistent but management works hard to accommodate everyone’s needs, especially since most employees are high schoolers

4.0

15 May 2026

Fun job, but coworkers can be annoying

Scooper

Recommend

CEO approval

Business outlook

Pros

fun job and make good tips

Cons

annoying coworkers and lots of cleaning

4.0

27 Apr 2026

Easy job with a friendly team but requires nights and weekends

General manager

Recommend

CEO approval

Business outlook

Pros

Easy job. Friendly team. Flexible schedule.

Cons

Night and weekends. High School work force.

Viewing 1 - 3 of 597 Reviews

Jobs at Bruster's

Ice Cream Maker/Scooper- Restaurant

Full Time Ice Cream Maker

Operations District Manager

Richmond, VA

USD 55K - USD 60K /yr

(Employer provided)

View job