Does Buchanan Technologies pay their employees well?

According to anonymously submitted Glassdoor reviews, Buchanan Technologies employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Buchanan Technologies. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Buchanan Technologies?

66% of Buchanan Technologies employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Buchanan Technologies 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Buchanan Technologies?

Service Desk Analyst (33) , IT Service Desk Analyst (16) , Help Desk Analyst (8) , Customer Service Representative (5) , Account Executive (4) , Desktop Support Technician (4) , Field Service Technician (4) , Senior Consultant (4) , IT Analyst (3) , IT Support Analyst (3) , Manager (3) , Service Delivery Manager (3) , Supervisor (3) , Consultant (2) , Executive Assistant (2)

What are the pros of working at Buchanan Technologies according to real employee reviews?

"corporate people have been great to work with" ((in 20 reviews)); "Decent Benefits But Pricey" ((in 9 reviews)); "Great leadership and managers" ((in 6 reviews)); "Work/Life balance is awesome." ((in 5 reviews)); "Great coworkers." ((in 4 reviews))

What are the cons of working at Buchanan Technologies according to real employee reviews?

"Poor management" ((in 17 reviews)); "The last thing everyone who works here mentions without a doubt is the extremely low "salary"." ((in 7 reviews)); "New clients were added with minimal training at best." ((in 6 reviews)); "Upper management is too concerned about making their "client" happy than caring for their employees." ((in 5 reviews)); "Pay is lousy, You only get a raise if you do well on your performance review AND pass your certs," ((in 5 reviews))

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Buchanan Technologies

Buchanan Technologies Reviews

3.5

66% would recommend to a friend

(225 total reviews)

Jim Buchanan

73% approve of CEO

54% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.6

Culture and values

3.5

Career opportunities

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

Buchanan Technologies has an employee rating of 3.5 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buchanan Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

225 reviews

3.0

29 June 2026

Good entry-level opportunities but limited growth potential

Service desk analyst

Recommend

CEO approval

Business outlook

Pros

Certifications for free Udemy access good entry level Blue cross health and travel insurance paid

Cons

Less growth Minimum wages are paid call center type of work no bonuses paid or if yes then too low in change of a lot of work

5.0

18 June 2026

Great company to work for, but economic challenges exist

Team member

Recommend

CEO approval

Business outlook

Pros

I had an excellent experience working at Buchanan Technologies. Their teams are highly skilled, responsive, and truly committed to delivering reliable IT solutions. I'll miss my team, and I wish them all well. Highly recommended for any business looking for dependable, top‑tier IT support.

Cons

Not immune to economic woes.

3.0

9 June 2026

Friendly leadership but issues with transparency and management

It support analyst

Recommend

CEO approval

Business outlook

Pros

Good culture, founder and CEO are very involved and friendly

Cons

Lack of office management, lack of transparency regarding raises, hold ups on promotions due to red tape

Viewing 1 - 3 of 225 Reviews

Jobs at Buchanan Technologies

Desktop Support Technician

Microsoft 365 Solutions Architect (Identity & Collaboration)

United States

USD 130K - USD 170K /yr

(Employer provided)

View job

IT Service Desk Analyst

Wichita, KS

USD 31K - USD 31K /yr

(Employer provided)

View job

IT Service Desk Analyst (Afterhours)

Wichita, KS

USD 34K - USD 34K /yr

(Employer provided)

View job

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Buchanan Technologies

Buchanan Technologies Reviews

Ratings by category

Reviews by job title

Good entry-level opportunities but limited growth potential

Great company to work for, but economic challenges exist

Friendly leadership but issues with transparency and management

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