Does Buckland pay their employees well?

According to anonymously submitted Glassdoor reviews, Buckland employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Buckland. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Buckland?

72% of Buckland employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Buckland 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Buckland?

Customs Account Analyst (5) , Customer Service Representative (CSR) (3) , Customs Analyst (3) , Manager (3) , Supervisor (2) , Team Lead (2)

What are the pros of working at Buckland according to real employee reviews?

"People are great and friendly" ((in 5 reviews)); "Family oriented, great benefits, flexible, caring." ((in 5 reviews)); "Generous benefit package" ((in 3 reviews))

What are the cons of working at Buckland according to real employee reviews?

"Low pay, no room to grow" ((in 4 reviews)); "Other teams were given far more care and appreciation and allowed the ability to grow and advance." ((in 4 reviews)); "I do not feel that there was a great deal of trust in the local management from headquarters." ((in 3 reviews))

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Buckland

Buckland Reviews

3.7

72% would recommend to a friend

(47 total reviews)

Craig Smith

61% approve of CEO

57% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.6

Compensation and benefits

3.5

Culture and values

3.5

Career opportunities

3.4

Senior management

3.3

Work/Life balance

Buckland has an employee rating of 3.7 out of 5 stars, based on 47 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Buckland employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

47 reviews

2.0

18 Mar 2026

Understaffed

Manager

Recommend

CEO approval

Business outlook

Pros

Good People, Remote work was nice

Cons

Understaffed teams and inability to focus on projects

3.0

2 Feb 2026

Air/Ocean Specialist

Customs analyst

Recommend

CEO approval

Business outlook

Pros

Kind people, there if you need help or don’t know how to do something. Benefits are okay - the packages aren’t the best but they have options which is nice. 2 of the package types the costs are covered but they force you to get STD coverage that you have to pay. Remote work.

Cons

Work balance between team members is not even. If someone leaves they dump all of their accounts on you and work very slowly to get a new employee hired if they even do at all. Pay for this industry is low to begin with - they are good to negotiate with during hiring which is good but I have never seen a raise or bonus. They will not match your previous employers vacation time. Other brokers offer minimum 3 weeks vacation.

5.0

15 Oct 2025

A very good place to work

Data entry

Recommend

CEO approval

Business outlook

Pros

Collaborative team Easy-going process and training You get OT hours

Cons

You work mostly in silo, which may at times make work monotonous

Viewing 1 - 3 of 47 Reviews

Jobs at Buckland

Data Entry Clerk

Laredo, TX

USD 31K - USD 46K /yr

(Glassdoor Est.)

View job

Business Intelligence Report Developer

Laredo, TX

USD 55K - USD 92K /yr

USD 32K - USD 46K /yr

USD 33K - USD 45K /yr

(Glassdoor Est.)

View job