Bus.com Reviews

On the front end it's all smoke and mirrors. They have good web designing skills and know how to market. They exaggerate on the customers and events. For example they say hundreds of thousands of clients, When really it's only a few and they turn every passenger that were indirectly serviced as a "customer". They show off with brands that have received quotes and/or booked once and label them as their clients on the website. They list 3,000+ buses but this is a huge lie. They don't operate any buses and just say that we have possible relationships with X bus companies and multiply that by however many buses the company has and claim ownership of the buses. this is misrepresentation and borderline fraud. then they put up fake reviews everywhere. The people in the company know and talk. But when you don't treat your employees well just make sure your hands are clean. The owners have shifted the business model about 10 times since launch. First one brand then another. it feels they pivot based on what side of the bed they woke up on. they competitive landscape is so difficult and they seriously don't know how to manage the bus operators. Unfortunately customers are promised great service.

Probably the worst company i have ever worked for. I wasted a year of my life here. This company will under pay you, or not pay you the bonuses owed to you, and promise you career advancement that never materializes. At bus.com, one thing you will find is, bosses with little to no qualifications for the roles they hold. They only know how to place blame on those who are no longer at the company, rather than showing any form of accountability. With the amount of closed door meetings they have, you would think they would be able to resolve some of the MANY reoccurring issues happening at bus.com, but instead, they accomplish little to nothing. The fact is when you try to challenge them, they consistently give an answer that is usually 500% off base or completely irrelevant. Or they will tell you they’ll get back to you, and never ever do. Not only this, but every single person at this company has been under payed or mistreated. Especially the Sales and Service teams. And because the company is unwilling to reward those who have earned it, they end up losing valuable staff, hard working people who are tired of hearing empty promises and given false hope for the future. Commissions, bonuses (if you ever get them) and base here are the lowest of any sales company. Originally that was because it is an 'Inbound Call Center' but since changing to an outbound strategy, there has been no increase to the commission structure or bonuses. Not to mention, the entire sales team was fired on a Zoom video that lasted all of 2 minutes and upper management didn't even have the curtesy to turn on the camera and face the team. Bus.com is the most disorganized company I have ever seen. With no light at the end of the tunnel, taking a job with this company will lead you no where very fast. My advise to whomever reads this review and is considering joining bus.com..... RUN, do not proceed with them, this will no doubt be the biggest waste of time in your professional career and i seriously advise you to take any other job doing literally anything else. BUS.COM is and always will be a JOKE!