BusPatrol Reviews

3.9

72% would recommend to a friend

(117 total reviews)
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Karoon Monfared

95% approve of CEO

72% positive business outlook

BusPatrol has an employee rating of 3.9 out of 5 stars, based on 117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BusPatrol employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

117 reviews
2.0
31 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Benefits are decent. Good mission.

Cons

Despite the mission of keeping kids safe, the way BusPatrol treats its people is disgraceful. They think nothing of over-hiring and then firing people as a part of their business plan, after selling them on a career-path. Leadership is inept, dishonest and nepotistic. The COO will lie and gaslight people as a matter of course. These positive reviews you see are all recently added as part of a marketing effort and are mostly fake.

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BusPatrol Response
4y
Thank you for taking the time to share your feedback. We strive to provide a positive workplace culture and take your input seriously when shaping company policy and culture. We never want our employees to feel undervalued and will share your feedback with leadership. Please don't hesitate to reach out to our People team with specific information or suggestions on how we could do better.
3.0
8 July 2019
Recommend
CEO approval
Business outlook

Pros

I enjoy carrying out our companys mission. What we do is an important benefit for any community. All of the folks "in the trenches" are hardworking and have molded one of the best teams I have ever worked on. Management in our office is present and engaged in helping us grow not only as employees for BusPatrol but as people in general. The health benefits are great, and the PTO/Sick time policy is generous as well.

Cons

There are two factions to this company. The faction that "owns" us is located in another country. They make zero attempt to be communicative or transparent about where the company is headed and how everyone fits into that vision here in the VA office. It seems that upper management is unaware, or unwilling to learn, what those who work below them do and how they contribute to the success of the company. When they are present in the office, which is rare, it is like a high school clique. They swoop in, ignore everyone, disrupt the office by being loud and vulgar, then leave without making any sort of valuable connection with the employees. It has created a culture of fear and animosity. There also isn't a standard progress review process. There is no way to be held accountable for your duties, nor is there a way to be rewarded for exceeding the expectations of those duties.

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BusPatrol Response
3y
Thank you for your candid feedback. We appreciate your compliments and your willingness to voice your concerns, which we will share with leadership. It is important to us to maintain a positive, safe, and professional atmosphere where each employee feels valued. I encourage you to reach out to HR to voice your concerns confidentially so that we may ensure they are addressed. We have recently implemented a formal review process. You should have already received the assessment of your performance. If not, please reach out to HR to coordinate this.
2.0
19 June 2019

Canadian CEO should be fired

Recommend
CEO approval
Business outlook

Pros

Great company with a great reputation with our clients and within our industry. Our work makes a difference protecting children. Employees work hard and care about their work.

Cons

The Canadian CEO should be removed. Nobody trusts him. Nobody. He’s got a reputation that’s not good at all. A braggart who seems to do nothing. I left because he was creepy.

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BusPatrol Response
3y
Thank you for your review. I have forwarded your concerns to our leadership team. Please reach out to our HR team if you would like to share any additional comments about your experiences. We greatly value employee feedback.
Viewing 1 - 3 of 117 Reviews

Glassdoor has 130 BusPatrol reviews submitted anonymously by BusPatrol employees. Read employee reviews and ratings on Glassdoor to decide if BusPatrol is right for you.