Does BuyItDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, BuyItDirect employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at BuyItDirect. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at BuyItDirect?

55% of BuyItDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BuyItDirect 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at BuyItDirect?

Sales (6) , Marketing (5) , Business Account Manager (4) , Buyer (4) , Customer Service Representative (4) , B2B Account Manager (3) , Customer Service (3) , Inbound Sales Representative (3) , Product Trader (3) , Team Leader (3) , Warehouse Associate (3) , Warehouse Worker (3) , Web Trader (3) , Administrator (2) , Buying Assistant (2)

What are the pros of working at BuyItDirect according to real employee reviews?

"Great atmosphere within the commercial team." ((in 11 reviews)); "Nice people and healthy working relationships" ((in 7 reviews)); "The team here are great and my colleagues are ambitious and equally a great laugh." ((in 5 reviews)); "Can be friendly atmosphere." ((in 3 reviews)); "site parking, not much else" ((in 3 reviews))

What are the cons of working at BuyItDirect according to real employee reviews?

"Bad management" ((in 14 reviews)); "The managers actively push poor customer service in the name of profit." ((in 10 reviews)); "They provide no training and send people to do work that has hidden dangers that you need training to spot." ((in 6 reviews)); "Pay could be better especially when working bank holidays" ((in 4 reviews)); "bully culture." ((in 4 reviews))

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BuyItDirect

BuyItDirect Reviews

3.3

55% would recommend to a friend

(167 total reviews)

Nick Glynne

69% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.3

Work/Life balance

3.2

Career opportunities

3.1

Culture and values

3.1

Senior management

2.8

Compensation and benefits

BuyItDirect has an employee rating of 3.3 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BuyItDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

167 reviews

4.0

26 May 2026

Good job with no notable downsides

Sales

Recommend

CEO approval

Business outlook

Pros

Good job, worked here a long time

Cons

No cons was a good job

2.0

11 Mar 2026

Dont get covid

Sales

Recommend

CEO approval

Business outlook

Pros

Good manager, office is okay when not smelling of beer in bathrooms

Cons

If you are sick with covid during a pandemic you dont pass probation

5.0

29 Aug 2025

Overall I enjoyed my time working here

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Friendly office culture Fairly flexible - nice balance between office and working from home Supportive management Valuable experience gained

Cons

Wasn’t a suitable opportunity available for progression at the time internally Pay was lower than average for the role

Viewing 1 - 3 of 167 Reviews

Jobs at BuyItDirect

Finance & AI Graduate Programme

Huddersfield, England

GBP 27K - GBP 27K /yr

(Employer provided)

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HR Coordinator

Huddersfield, England

GBP 27K - GBP 27K /yr

(Employer provided)

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Junior Buyer - Appliances

Huddersfield, England

GBP 31K - GBP 31K /yr

(Employer provided)

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Lead Warehouse Operative - Nights

Hallen, England

GBP 32K - GBP 32K /yr

(Employer provided)

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Commercial Account Manager – eCommerce (FMCG)

Huddersfield, England

GBP 37K - GBP 37K /yr

(Employer provided)

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