Does BuyItDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, BuyItDirect employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at BuyItDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at BuyItDirect?

55% of BuyItDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BuyItDirect 3.4 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at BuyItDirect?

Sales (6) , Marketing (5) , Business Account Manager (4) , Buyer (4) , Customer Service Representative (4) , B2B Account Manager (3) , Customer Service (3) , Inbound Sales Representative (3) , Product Trader (3) , Team Leader (3) , Warehouse Associate (3) , Warehouse Worker (3) , Web Trader (3) , Administrator (2) , Buying Assistant (2)

What are the pros of working at BuyItDirect according to real employee reviews?

"Great atmosphere within the commercial team." ((in 12 reviews)); "Nice people and healthy working relationships" ((in 8 reviews)); "The team here are great and my colleagues are ambitious and equally a great laugh." ((in 5 reviews)); "Work life balance is brilliant, supportive team and great earning potential." ((in 4 reviews)); "Can be friendly atmosphere." ((in 3 reviews))

What are the cons of working at BuyItDirect according to real employee reviews?

"Bad management" ((in 16 reviews)); "The managers actively push poor customer service in the name of profit." ((in 11 reviews)); "They provide no training and send people to do work that has hidden dangers that you need training to spot." ((in 6 reviews)); "Pay could be better especially when working bank holidays" ((in 5 reviews)); "There is no annual pay rise" ((in 3 reviews))

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BuyItDirect

BuyItDirect Reviews

3.4

55% would recommend to a friend

(167 total reviews)

Nick Glynne

69% approve of CEO

47% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Work/Life balance

3.3

Senior management

3.2

Career opportunities

3.1

Culture and values

2.8

Compensation and benefits

BuyItDirect has an employee rating of 3.4 out of 5 stars, based on 167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BuyItDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

167 reviews

5.0

29 Aug 2025

Overall I enjoyed my time working here

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Friendly office culture Fairly flexible - nice balance between office and working from home Supportive management Valuable experience gained

Cons

Wasn’t a suitable opportunity available for progression at the time internally Pay was lower than average for the role

5.0

12 Aug 2024

Amazing people to work with

Buying admin assistant

Recommend

CEO approval

Business outlook

Pros

Friendly colleagues and superiors, such caring people

Cons

none that i can think of

5.0

14 July 2024

Excellent work-life balance

Frontend developer

Recommend

CEO approval

Business outlook

Pros

The company promotes flexible working hours and remote work options, making it easier to manage personal and professional life.

Cons

The workload can be overwhelming at times, particularly during busy periods, which can lead to stress and long hours.

Viewing 1 - 3 of 167 Reviews

Jobs at BuyItDirect

Junior Buyer - Appliances

Huddersfield, England

GBP 31K - GBP 31K /yr

(Employer provided)

View job

Lead Warehouse Operative - Nights

Hallen, England

GBP 32K - GBP 32K /yr

(Employer provided)

View job

E-Commerce Marketing Executive

Huddersfield, England

GBP 32K - GBP 32K /yr

(Employer provided)

View job

Social Media and Promo Campaign Manager (Lifestyle)

Huddersfield, England

GBP 35K - GBP 35K /yr

(Employer provided)

View job

Senior Buying Assistant / Graduate - Appliances

Huddersfield, England

GBP 28K - GBP 28K /yr

(Employer provided)

View job