By Miles Reviews

4.7

92% would recommend to a friend

(20 total reviews)

James Blackham

100% approve of CEO

68% positive business outlook

By Miles has an employee rating of 4.7 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The By Miles employee rating is 30% above average for employers within the Insurance industry (3.6 stars).

Reviews by job title

20 reviews
3.0
17 June 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits and sabbatical leave available

Cons

- Politics are abundant with no consideration from the senior team toward a majority of agents - Micromanagement, senior leaders not confident or in line with CX values - Managements often talks down to agents

5.0
12 Oct 2020
Recommend
CEO approval
Business outlook

Pros

- Work at a company that genuinely wants to change an industry (and the world) for the better - Be involved with projects where you're not only given a voice, but you actually understand the vision and the reason why you're working on them - Monthly all-hands meeting where anyone across the business can present - Work alongside supportive, open people that are actually nice humans with interests outside of work, as well as being s**t hot at their jobs - Get to be proud of the work you're doing, see it in the press and win awards

Cons

- Company-wide communication can sometimes be inconsistent or absent, but this feels like an occasional oversight, rather than by design. During lockdown, this has definitely improved as good communication has become even more vital. - Delivering award-winning work and world first product launches isn't always easy and can be quite intense. Be ready to commit to the occasional late night, early morning or hectic fast-paced day.

5.0
13 Oct 2020

Great people who treat each other like adults

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Investment in both people (not just technology) as we scale - Great growth opportunities for engineers - The recent discovery of the By Miles Virtues was an all company inclusive process

Cons

- Sometimes there is inefficiency in processes, this seems down to recent growth and everyone is empowered to improve it

Viewing 1 - 3 of 20 Reviews

Glassdoor has 23 By Miles reviews submitted anonymously by By Miles employees. Read employee reviews and ratings on Glassdoor to decide if By Miles is right for you.