- Company culture seemed to subside after the Escalent acquisition - lots of core C Space people either left or were made redundant. The people made the place pleasant to work in, so when they left and weren't replaced, it deteriorated the pleasure of coming into the office and socialising with your colleagues week-in week-out. The environment felt a bit too professional and less people-centric, as it used to be, which affected the culture.
- A little bit too much micromanagement at times, especially during crunch moments and on important projects for impressive clients, in an attempt to retain their services and sell more work for them. Meant that work was often carried out with maximal oversight and minor mistakes were dealt with and highlighted as major inconveniences.
- Boundaries need to be strengthened with clients, so that they don't walk all over the team and make unreasonable demands with unreasonable timelines.
- Too many responsibilities to be balanced - needing to be a community moderator, customer service rep, mixed-method researcher, report writer, carrying out the fieldwork, managing clients etc.
- Pay was not proportionate to the amount of work carried out.
