Reviews by job title

61 reviews
5.0
13 Oct 2024

Nice people

Recommend
CEO approval
Business outlook

Pros

People are caring and willing to help

Cons

The work hours are extended and more days off would be great

4.0
8 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Positive company culture with friendly caring attitude towards helping you grow & reach your goals.

Cons

Too much micromanagement , their strategy for managing quality makes you feel like a robot. Too many KpI’s

5.0
25 Jan 2024

Great benefits

Recommend
CEO approval
Business outlook

Pros

Great benefits package/ vacation time and training, good people, good management. Room for growth. Commission. Overall very great company to work for!

Cons

Not many cons. But not the most flexible for shifts. Split shifts. Salary is a little on the lower side now since cost of living compared to other companies.

5.0
29 Apr 2024

Fantastic place to work

Recommend
CEO approval
Business outlook

Pros

Flexible Supportive Great benefits Awesome people Great company

Cons

It can sometimes be a bit too corporate but it's the nature of the role

5.0
7 July 2025
Recommend
CEO approval
Business outlook

Pros

Great team, smart people who know their stuff

Cons

A lot of work, and turn over in call center

1.0
16 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Some great people who work here but heavily overburdened with timelines and projects. Mainly work from home is the best thing about this company. Business outlook is great not because of dear leader but because there is literally no competition and customer loyalty is high because it an almost required service during the cold Canadian winters.

Cons

Sr Management reminds me of people Trump Derangement Syndrome, They have JDS, because they're hired unqualified people put in the top levels of the organization and truly grateful to the dear leader who gave them their position. Low morale and fatigue from being overworked.

4.0
4 June 2023
Recommend
CEO approval
Business outlook

Pros

Good people, great corp events as well as measureable goals and proper training. Along with generous bonus incentives, this is a good place to experience true ITSM.

Cons

Career opportunities for advancement is often limited.

Viewing 1 - 3 of 61 Reviews

Glassdoor has 498 CAA Club Group reviews submitted anonymously by CAA Club Group employees. Read employee reviews and ratings on Glassdoor to decide if CAA Club Group is right for you.