Upper management doesn't care about the workers and keeps piling work on everyone's plates so they can keep firing people at home office. They just fired their loss prevention person and put another person in charge of it who is already over worked and is struggling to complete tasks. They will probably fire that person before the year is out and blame them for all of the issues when the reality of situation is that they're trying to run a company with a skeleton crew. I hope you guys enjoy the money you're saving by not hiring the amount of people necessary because it's not going to turn out the way you think it will. Your trading quality customer service for the short term gratification of saving a marginal amount of money from firing people. They keep having managers do the work that they should be paying someone to do. There is mo work life balance for senior store managers or management in general. They keep firing people left and right and it's having an impact on morale. They make promises they can't keep and then act like you're crazy for having a problem with that. Its abundantly clear to everyone in the company that things are not going well in any of the markets and the people running the company are in denial. I started out loving my job and ended up hating it with all my being.