CCFBank Reviews

I started after CCF merged with another small town bank. The vast majority of my co-workers were here before the merge. They insist on trying to force me to do things the way they "have always done them" instead of according to CCF policies and procedures. The "small town bank" mentality is nothing but people gossiping and getting in your business and acting like they know everything because they have been working here for years. There have been several occasions where tellers who have worked here over a decade were giving customers incorrect information. It was things I learned my first week! So no, I do not trust their "experience" in how things should be done. There is not a training program in place at all. I learned the bare minimum (it is not difficult) and then looked up information to teach myself how to do my job. The head teller admits she never has even read the Teller Manual and asks me questions about how to do things. Yet she's the supervisor and I am supposed to ask her questions if I don't know something. There was no change in management with the merge and they favor all the original people. They do not try to improve anything. The Bank is cheap! Unless you work at their fancy corporate office. We are sitting on office chairs that are at least 20 years old. If we ask for anything, we are told to just make due with what we have. Apparently, this place has never heard of ergonomics. Nothing is adjustable to be ergonomically correct. Their outdated branch makes it so nothing can be improved upon without a total remodel of the teller area. But again, this company is cheap and doesn't actually care about the working conditions of the employees. I could make more money working fast food. The pay is terrible and the benefits aren't that great either. I'm not surprised about the teller turn over in the bigger cities, as there are many more opportunities for jobs that pay more but here in a small town, jobs are limited so unless you want a long commute, you take what you can get.