CRA, Inc. Reviews

3.5

50% would recommend to a friend

(13 total reviews)

55% positive business outlook

Reviews by job title

13 reviews
2.0
25 Oct 2019

Avoid My Mistake

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Free lunch everyday - Healthcare is covered - Interesting IP, though they'll make you think you can't get it anywhere else which is untrue

Cons

I have no hard feelings toward anyone at CRA but decided to write a review not to vent my frustrations with working here, but rather--to prevent other people with similar values and expectations from making the same mistake I did. Had I read more honest reviews online I might not have accepted the job offer. For a firm that has such an emphasis on relationships and internal communication, it's quite ironic that internal relationships at CRA lack as much as they do. Generating revenue is prioritized above all else. The moment that other MDs or Partners think you aren't "commercial" enough, or don't have potential to make money for the firm and be an MD someday, you will be asked to leave--at any level, RA or Consultant. The interview process is anywhere from 7-9 rounds, and they have rejected dozens of great talent because they "are not sure if there is MD potential," which would take 4-6 years to be promoted into, regardless. There are less than 60 full-time employees at CRA and since January of this year, over 10 people have left. The Research team had 6 people total at the start of 2019 and within 3 months, 3 of them had left. Let the numbers speak for themselves--this is not a good place to work. No matter what role you're in (except for professional staff), expect to work at the very minimum 50 hours a week. Even at the lowest-paid RA role, you can expect to work weekends and be on-call 24/7. This is not an exaggeration- you are expected to be available for your MD and team at all times, and this is made clear once you join (but not during the interview process). Most MDs work 14+ hour days on average. You are not encouraged to use PTO days. Even when coworkers go on vacation, it's common to bring work, and it's expected you'll be available on vacation if an emergency comes up. There is a commitment to all clients that every deliverable is error-free (which is a great standard, in theory). Anything less than perfection internally is also intolerable. It's hard to imagine the kind of stress this puts on employees until you're in the situation; even emails sent to certain MDs and Partners need to get "proofed" before sending. In the case that you make a mistake, know that you will draw irate and unreasonable reactions. I echo the review below from 2+ years ago that says, "CRA does not provide development for young talent -- you are expected to fit their mold and play along with their politics with little to no coaching or mentoring. They tend to let go nearly half of their newly-hired Research Assistants around their one-year mark. People who stay and are successful there are people willing to go with the herd, mold into a certain personality, and not challenge anything or anyone in the company." They say there's a very "specific skillset" to become an MD that not everyone has--but the truth is, you just have to allow yourself to be groomed into the exact mold they want in order to get promoted here. If you thrive in high-stress, demanding environments and don't care for a work/life balance, this would be a great place for you. But if you're not willing to make work your entire world, you cannot succeed here.

2.0
26 Sept 2022
Recommend
CEO approval
Business outlook

Pros

Some of the smartest and hardest working people I've ever met. I am blown away by the talent here. They tend to treat people right on the way out - there are just a lot of people that leave. Multiple colleagues that figured it wasn't for them (or vice versa) and the transparency allowed for an open discussion with managers to transition out so the employee could land on his/her feet. Despite what I've listed in the cons - I would hire this agency for my internal comms/change management needs because I know how smart everyone is, how hard they work, and how they treat their clients.

Cons

There's a big long review previously that I cannot add more to. It hits the nail on the head. No 401k. Constantly reminded that our paycheck, benefits, and everything come from MDs and Partners so we can be so thankful for it and don't ask for anything more. Everything here is scrutinized, even if you're just responding to an internal email - typos are unacceptable. It creates a new level of anxiety and stress that I didn't know existed. Wouldn't time be better spent on client work rather than proofreading an internal email 5 times? You're also afraid to ask questions because you feel dumb asking. I've heard colleagues answer things like 'you should know that already.' It's just not a welcoming environment. There is no such thing as work/life balance here. You're expected to respond to everything in a timely manner - even if you're on vacation in another country. Clients come first - mental health comes second. We hear stories all the time about how they used to sleep under their desks to build the company and how great we have it now. They always say the right thing - but it's because they know it sounds good. Once you're not around, they'll throw dirt all over your name. They call it "feedback." There's no line to this feedback. It's one thing to use it and help others get better but they encourage managers (and others) to find something negative to say about someone. There are limits to everything. Employees can improve but they need to work on a couple things at a time - not 27 things at a time. Simply put - most people will get burnt out here.

5.0
19 Mar 2019

High Standards, Flexible, and Honest

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The IP content is interesting, applicable and beneficial not just to my career and my clients but to my personal life too. They pay for lunch and 100% of health insurance costs. The ability to work remotely is flexible. The management and people truly care about each other and their relationships, which is refreshing in a business environment.

Cons

This isn't a con as much as it's a warning. The standards and expectations are extremely high. You get 6-month reviews not just by your manager but by multiple people within the company. The feedback is honest and sometimes raw. It's incredibly helpful for your professional growth but potential employees should be aware of it.

Viewing 1 - 3 of 13 Reviews

Glassdoor has 13 CRA, Inc. reviews submitted anonymously by CRA, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if CRA, Inc. is right for you.