CSC Generation Reviews

3.3

56% would recommend to a friend

(123 total reviews)

Justin Yoshimura

58% approve of CEO

58% positive business outlook

CSC Generation has an employee rating of 3.3 out of 5 stars, based on 123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CSC Generation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

123 reviews
1.0
6 Nov 2019

Culture of fear

Recommend
CEO approval
Business outlook

Pros

- Lots to learn - Opportunities to improve your portfolio - Flexible working from home hours - Nice team in the Toronto office

Cons

Sadly my cons are many and very detailed to an overall miserable experience at CSC **Fear driven culture - From the very beginning, even throughout my 8 week long interview process it was made very clear that they only hire 'the best of the best' and I was reminded daily that I need to show that level of commitment so that the CEO is aware he has the best team possible for his company. There was certainly the feeling that I should feel lucky to be in this company. Very quickly after starting it became clear that there was a firing culture that was very real - if you didn't work your best to show the CEO your worth - including the pressure of coming up with personal projects constantly to show you are working to improve the company - then you were fired. Over my interview process, two people who interviewed me were fired and then shortly after starting my old work colleague who referred me was also fired. **All fear with no benefits - it felt like the only incentive you ever had to work your best was to not get fired. There was zero company culture. Zero workplace motivation. Long hours. Massive amounts of work. Huge amounts of pressure and stress - all for the benefit of not being fired. **Unreasonable work ethics - I was asked to work freelance over some weeks of Nov/Dec 2018 before I started, which I happily agreed to do, outlining clearly my limited availability in December as I had to leave the country for the holidays. On my last day of availability, I was contacted to create copy for a FULL website. I was suddenly being looped in on emails to start copy on a week-long job - that I was expected to do in the one day of availability I had. Obviously, this was impossible, and being a new starter I wanted to make the best impression so I ended up losing 4 days of my trip to Europe with my family, including paid events, to work on a job I didn't have the available time for. A week later, on Christmas Day at 3am in the morning, I was emailed directly by Justin, the CEO himself, and told I need to write a press release. I wasn't due to start at CSC full-time till the 7th January. I, of course, declined as I wasn't available upon which Justin replied looping in several senior members of the company and asked me to state to him what I plan on bringing to the company and what I will deliver in my role as copywriter. It was a hugely demoralizing red flag before I even started. **Unprofessional & impersonal management - Around 6 months into my role as copywriter, I was asked by my direct manager if I would like to move from the marketing team to the design team, which I was very happy with. Upon this decision, a meeting was arranged and I was emailed a list of new key performance expectations upon joining the design team - it all seemed pretty normal to me - with the move and new manager, my expectations as a copywriter were being reviewed and refreshed. Two weeks later I receive an email from HR from my manager asking me to sign a document confirming the change - upon opening the email it is a copy of the email I received initially, except it includes a whole section which was removed stating I am being put on disciplinary and a Performance Improvement Plan (PIP). The words PIP or disciplinary were not used once during any meeting, phone call or email, and I had never been approached about errors in my work, my time keeping or any other part of my performance at CSC. I quickly arranged a meeting with the managers to ask for an explanation and there didn't seem to be one. They apologized for it being unclear and had no explanation as to why I had never been made aware of any performance issues. I was then placed on disciplinary for 6 weeks apparently to improve my copy I was producing - with no detailed feedback over what I had ever done wrong. At the end of my disciplinary, I had to ask all three managers 4 times for a meeting and confirmation that I had successfully completed my disciplinary - only to be told when there's time they will give me feedback. I spent 6 weeks terrified and stressed every day I would lose my job, and then at the end of it the managers couldn't even care to tell me if my disciplinary was over and if my job was secure. Instead, they were too busy sharing photos of their cats on the company slack channel. I was disgusted by this treatment and stress I felt and I left the company 6 weeks later.

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CSC Generation Response
6y
Thank you for your feedback. As an employee of our subsidiary, DirectBuy, your review would have been more appropriate under that company profile. CSC Generation and its portfolio of companies take pride in our culture of making an impact and driving results. We recognize building/re-building companies can be demanding; we give our employees every opportunity to succeed but it doesn’t always work out.
1.0
27 June 2021

Go anywhere else.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You can work from home

Cons

To work here, you need to agree with the philosophy that the company is more important than your family. It is a toxic workplace with a massive turnover of people quitting in despair or getting fired for no reason. If you survive the probationary period, the average workday is about 12-14 hours, not including weekends. Every weekend is filled with phone calls, emails, or meetings. The CEO doesn't believe in personal time, so you must be willing to respond to his texts/phone calls on nights, weekends, vacations, and holidays. The company will tell you that others couldn't hack it, but the truth is the company doesn't care about its employees. There is a reason why top positions are open. Your life will come to a stop working here; go somewhere else.

1.0
25 Feb 2021
Recommend
CEO approval
Business outlook

Pros

Exposure to executive level responsibilities.

Cons

Heads are rolling there every month. The churn rate is the highest of any company I’ve ever seen. It may seem like a great opportunity on paper but it is far from what it seems. Avoid at all costs it’s a set back. I saw people hired and leave their current careers for what seems like an opportunity of a lifetime and then are fired 1 week into the job. Avoid for your own sake! Don’t believe them when they say, some people just can’t hack it. There is a reason these positions are constantly open and they can’t attract top tier talent.

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CSC Generation Response
5y
Thanks for sharing your feedback. Sorry to hear your experience wasn't a positive one. I'm not sure when you last worked for the company but in the last two years we've made great strides in hiring and retaining top talent. In fact, of our new hire retention rate in 2020 was over 95%! As we grow, we continue to invest in our people through annual reviews, performance management, employee engagement, employee total rewards, promoting from within, and offering new career opportunities at all levels.
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