66% positive business outlook
Pros
Supportive environment, marketing support, great systems for everyone, the commission structure is superb! Lots of great incentives, flexibility to work remotely, defined career plans for everyone, regular reviews and updates. I literally could go on and on!!
Cons
nothing springs to mind, top place to work!
Pros
Great company morale, good team spirit, well paid, generous commission structure, very supportive and keen on developing people
Cons
There are few down falls to working at CSG - mainly benefits. It is in a good location with a great team and staff
Pros
- Colleagues were great, really supportive - Directors were really visible, which I haven't had before, always happy to take a chat - Nice offices in a good Location - Great commission structure, don't get anywhere near as good at the big players.
Cons
- Not as many incentives. But commission does make up for that.
Pros
- Management has slimmed down to those who really care and want to help everyone succeed - Great billers to learn from - Commission structure has now changed and has made it far more lucrative - We have a mix of people. Grads up to management who have been here 15+ years and parents who need flexibility. It's nice to have people in different phases to seek advice from - Opportunities to relocate (I'm settled but great to have the option there) - High flyer + top performer trips are back and more incentives - CEO and MD are around the office most days and helping everyone - Free gym membership and flex lunch to use it
Cons
- Not making some of the changes sooner - Benefits could be better but comms make up for it
Pros
Supportive and open management team who really listen to you. You are given the autonomy to build and run your own desk. The culture is fantastic - everyone supports everyone, no one is looked down on. Great earning potential and commission structure. I really wouldn’t have wanted to work for any other agency recruitment firm!!
Cons
What works in the U.K. doesn’t always work in Australia. They are very different offices and I think that needs to be taken in to account more by the U.K. management team
Pros
Solid initial training program. Good facilities and resources.
Cons
Poor management style and culture. Micro-management and strict KPI’s which in reality shouldn’t even be monitored (I know this as I now have much fewer KPI’s, yet I have improved my billings by 1000%+). Outdated advice for business development (in my opinion/experience). Most people at CSG were trained to do this ‘old style’ of recruitment, which involves a lot of hard selling, pestering, chasing (e.g. I was once told by senior management to call up a new client at 10pm at night to try get the invoice paid before the next day, as it was end of period - embarrassing if anything). Times have changed and so has recruitment - this no longer works for the majority of people, and they can see straight through it. It’s about adding genuine value, and what you find is that when you stop pestering people, they enjoy working with you more, and are more likely to turn into long term clients. Also not the best commission structure.
Pros
The business has gone through a significant amount of change over the last few years, which not everyone has been happy with, however from my point of view we have done a number of positive things that are allowing us to transition to the next stage of being CSG; - We have removed toxic people that have negatively impacted our culture - Support across the business at all levels. If you ask for help you receive it and people will go out of their way to try and make your life easier. - We have a robust L&D team, that don't just set you KPI's and hope for the best. They get into the detail on how you can be a better consultant/ manager, all in favour of you upping the amount you bill, therefore making you more money. This is backed up by the amount of people that are performing significantly better than they were previously. - We recruit across a number of different markets which gives people the opportunity to work in an area they are passionate about, you also have free reign over the territory you can recruit in, you're not just put into a postcode area like a lot of other recruitment business. - We offer a great benefits package ranging from private healthcare, 6 months full pay maternity, extended paternity leave, gym membership to name a few. - You can relocate internationally to Dubai, The US, Australia, New Zealand. - The people are the foundation of the business and they have made genuine friends. Everyone is welcome to attend events that have been arranged. - The tech we have will allow anyone to be successful. - We are not a cutthroat environment - No threshold - Free parking - Good commission structure - We aren't based in Leeds City Centre (some may see this as a negative)
Cons
- We are too relaxed in terms of flexibility and need to find the right balance with this. - More incentives could be set across the business. - We get paid every month as opposed to every 4 weeks like we use too.
Pros
A genuine care for staff. Quality professionals, with accountability and strong recruitment processes. Excellent commission structure. Very flexible employment options.
Cons
I haven't experienced anything that would concern me. CSG is a great company.
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