Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Cafe Express

      Is this your company?

      Cafe Express Reviews

      3.7

      62% would recommend to a friend

      (38 total reviews)

      Keith H. Lilley

      71% approve of CEO

      56% positive business outlook

      Cafe Express has an employee rating of 3.7 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cafe Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

      Reviews by job title

      38 reviews
      2.0
      26 June 2013

      Once a leader in fast casual dining, the ship is sinking...fast.

      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Quality of life is ok. Advancement opportunities due to high turnover.

      Cons

      Poor leadership at several levels. Lack of innovation. Bonus structure designed to not be achieved. Parent company invests little to nothing into the concept. Menu is outdated. Facilities are in bad shape. Culture and morale is very poor.

      2.0
      14 May 2016

      Manager

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Long term employees are great to work with and resilient, good concept and room to advance from hourly to management/shift lead.

      Cons

      Highest turnover I've ever seen- management turnover as well as hourly employees, too much micro managing, upper management is all over the place with what they want done, a lot of hours and a lot of work compared to other fast and casual places

      2.0
      3 Sept 2013

      Wishy-Washy

      Cafe server
      Recommend
      CEO approval
      Business outlook

      Pros

      *For a half-service, fast casual restaurant, there is a good opportunity to make some decent money in tips, if you provide great customer service. *As far as discounted food and quality, decent to great experience. If I helped out and did a double shift, the managers would often let me have anything off the menu as a meal. Which beats the same experience at a fast food place.

      Cons

      *Management turnover is pretty high and that can definitely influence the work life balance. Some managers care only bout their bottom line, so prepare for oddball work hours, week to week. I've worked anywhere from 12-15 hrs some weeks, to 35 - 45 hrs some weeks. This is independent of labor and sales, this is about wonky scheduling. *HR is not going to save you from abusive or harassing managers, most managers are just downright rude and indifferent to anything but their own concerns - even though they get paid splendidly.

      Viewing 1 - 3 of 38 Reviews
      Related searches: Cafe Express jobs | Cafe Express salaries | Cafe Express benefits | Cafe Express interviews
      ReviewsCafe Express reviews

      Glassdoor has 43 Cafe Express reviews submitted anonymously by Cafe Express employees. Read employee reviews and ratings on Glassdoor to decide if Cafe Express is right for you.