Everything is terrible. You spend days, weeks or even months building relationships with your clients in order to sell them on the services but they can’t even retain the most simple of accounts. They don’t read the salespersons notes in the clients account which give detailed information about what the client is wanting. They don’t take any accountability when the clients naturally to ask why their calls are being lost or told the wrong information, which causes the clients to cancel their accounts. So the accounts get cancelled faster than you can sell them and you are essentially forced to lie to the clients because you can’t trust your team to deliver the services that you sold them. The only way to work here is if you have no morals or values and you can sleep at night after lying to your clients. I couldn’t do it!