Question 1

Does CapTel Service Specialists pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, CapTel Service Specialists employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at CapTel Service Specialists. This rating has decreased by 2% over the last 12 months.

Question 2

How satisfied are employees working at CapTel Service Specialists?

Accepted Answer

52% of CapTel Service Specialists employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CapTel Service Specialists 3.6 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

Question 3

What are the top reviewed jobs at CapTel Service Specialists?

Accepted Answer

Captioning Assistant (273), Captionist (19), Captel Captioning Assistant (10), Caption Assistant (9), Captioning Specialist (9), Supervisor (9), Captioning Agent (8), Captioning Agent (CA) (6), CA Supervisor (3), Coach & Caption Assistant (3), Floor Operations Supervisor (3), Training Assistant (3), Caption Specialist (2), Captioning Assistant Supervisor (2), Captioning Assistant/Coach/Lead (2)

Question 4

What are the pros of working at CapTel Service Specialists according to real employee reviews?

Accepted Answer

"Flexible schedule and option to WFH" ((in 39 reviews)); "Flexible schedule able to change schedule every month" ((in 23 reviews)); "Flexible hours and fairly easy" ((in 23 reviews)); "Easy training" ((in 15 reviews)); "Comfortable work environment" ((in 10 reviews))

Question 5

What are the cons of working at CapTel Service Specialists according to real employee reviews?

Accepted Answer

"Supervisors have a quota for writing people up so you get written up for the dumbest things that don't matter" ((in 26 reviews)); "Not the best management" ((in 16 reviews)); "No benefits until after first year." ((in 10 reviews)); "breaks are short and there is virtual no employee autonomy." ((in 5 reviews)); "There are too many rules to keep track of and they are fairly strict with their policy violations" ((in 4 reviews))

Question 6

What are employees saying about CapTel Service Specialists redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapTel Service Specialists redundancy and their outlook for job security at CapTel Service Specialists in 2026.

CapTel Service Specialists

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Good job but the pay makes it difficult to stay

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It was a good stepping stool while in college

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