Capita Reviews | Glassdoor.com.au

Capita Reviews

Updated Oct 14, 2019

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Found 2404 reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
74%
Approve of CEO
Capita CEO Jon Lewis
Jon Lewis
416 Ratings
Pros
Cons
More Pros and Cons
  1. "Payroll"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time

    Pros

    Amazing people good employee benefits

    Cons

    No career progression can be very stressful

    Capita2019-05-08
  2. "Good"

    StarStarStarStarStar
     

    I have been working at Capita for less than a year

    Pros

    limited opportunity to develop career

    Cons

    Good working environment and friendly staff

    Capita2018-08-06
  3. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Capita

    Pros

    It's a social and friendly place to work.

    Cons

    The office location isn't great.

    Capita2015-05-24
  4. "Hit all targets NO BONUSES whatsoever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Cardiff
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Capita full-time for more than 8 years

    Pros

    really cant think of any.

    Cons

    No Bonuses Managers are constantly on your back to hit targets and when you do for what.

    Advice to Management

    What is the point in having RED-GREEN-GOLD ratings for employees to only be told at a later date our company here in cardiff are in a pot with 2 other teams who failed to hit the targets even though they are 250 miles away. Team has constantly hit targets for the past 12 months and your website says the more you work the more you can expect to earn.

    Capita2015-03-31
  5. "Recruitment business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Capita

    Pros

    There are a number of accounts that they have won

    Cons

    No career progression. Very much depended on who you were as to getting any opportunity.

    Advice to Management

    Career maps

    Capita2014-08-15
  6. "Outsourced Contract For Emergency Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Availability & Capacity Analyst in Exeter, England
    Doesn't Recommend

    I worked at Capita full-time for more than a year

    Pros

    The people were the best resource but often under utilised and under-respected

    Cons

    The environment had no natural light and this made for a "mole" like feeling

    Capita2019-10-14
  7. "worked for 1 year web chat process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time

    Pros

    you get salary always at time, part time work also available

    Cons

    ot compulsory, getting leaves, life balance

    Advice to Management

    life balance, transport. entire day is consumed, no time is left after `work.

    Capita2019-10-13
  8. "Executive"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Executive in Pune
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capita full-time for more than 5 years

    Pros

    Extremely good place to work, policies are employee friendly, deployment if no project

    Cons

    Slow process in hiring and onboarding

    Advice to Management

    Should be more transparency

    Capita2019-10-12
  9. "Great working environment with supportive managers and colleagues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita part-time for more than 10 years

    Pros

    Great team working environment. Opportunities for personal and professional development.

    Cons

    Frustrations with slow technology required to perform my role.

    Advice to Management

    Feeling positive about the changes towards employees and believe senior management support them, not just my local management, which are superb. Would love some upgraded computer technology - systems are sometimes painfully slow, resulting in a less effective and less productive working day.

    Capita2019-10-10
  10. "I experience of Oracle and Oracle Service Cloud"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Payroll Administrator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita full-time for less than a year

    Pros

    You learn different things every day

    Cons

    There is nothing bad about Capita

    Capita2019-10-10
Found 2404 reviews