Does Capital Vacations pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital Vacations employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Capital Vacations. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Capital Vacations?

89% of Capital Vacations employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital Vacations 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Capital Vacations?

Sales Representative (23) , Sales (8) , Marketing (7) , Sales Associate (7) , Sales Manager (6) , Frontline Sales Representative (5) , Tour Receptionist (5) , Communications Coordinator (3) , Front Desk Receptionist (3) , Hospitality Specialist (3) , OPC Marketing (3) , Assistant Manager (2) , Customer Service Representative (2) , Director (2) , Front Desk Agent (2)

What are the pros of working at Capital Vacations according to real employee reviews?

"Great people and place to work." ((in 11 reviews)); "Friendly work environment." ((in 10 reviews)); "Top pay great money always" ((in 7 reviews)); "Supportive and team" ((in 5 reviews)); "Great benefits" ((in 5 reviews))

What are the cons of working at Capital Vacations according to real employee reviews?

"Poor management" ((in 12 reviews)); "Upper management is terrible!" ((in 5 reviews)); "Corporate leadership consistently failed to provide adequate training or clear communication, leaving employees unprepared and vulnerable to harsh criticism." ((in 4 reviews)); "communication can be improved." ((in 4 reviews))

What are employees saying about Capital Vacations redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital Vacations redundancy and their outlook for job security at Capital Vacations in 2026.

Capital Vacations Reviews

4.5

89% would recommend to a friend

(217 total reviews)

Jason Shroff

92% approve of CEO

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (217 reviews)

Capital Vacations has an employee rating of 4.5 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital Vacations employee rating is 26% above average for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

217 reviews

1.0

2 Jan 2016

Rip Off/Bad investment for the client

Front line sales representative

Recommend

CEO approval

Business outlook

Pros

I enjoyed the people I worked with and the sales experienced I recieved. When they actually payed you the money was good.

Cons

This is legalized extortion. The client pays $5k to 12k up front and the pays the the remainder of the balance off at 17.99% over a ten year period. After the loan is paid off the client is still contracted to pay an annual $1000 maintenance fee for the rest of their life.

Capital Vacations Response

10y

We offer competitive rates and outstanding services to owners. We encourage customers to do their due diligence and fully research the market rates of Timeshare properties. We seek to offer the client the best deal.

1.0

1 Nov 2019

Horrible Management

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Absolutely none - avoid this company as an employee and as a potential customer

Cons

They treat employees terrible, like widgets and do not care about them as human beings. Bullies are allowed to reign here, and nepotism is the name of the game. Training is non-existent, instructions change all the time per the whim of the insane power-hungry CFO. It is soul sucking to be working for a company that rips off its customers so badly. If you want to be the bad guy, work here.

Capital Vacations Response

6y

Hi, thank you for your review. We appreciate any feedback. At Capital Vacations our goal is to provide a safe work environment that encourages the comfort, growth, and camaraderie of our of all our employees. We take workplace bullying extremely serious, and would very much appreciate it if you were to contact us at our Corporate Human Resources number, 843-281-4343, so that we may discuss it directly with you as well as any other issues you faced while employed. Please feel free to call. Thank you.

1.0

5 July 2019

Awful Company

Collections specialist

Recommend

CEO approval

Business outlook

Pros

Sometimes they would be flexible with schedules.

Cons

They constantly lied on the corporate office. The department manager never seemed to be able to fix issues. She would need to contact 5 other people to get something done. You have no direction in what to do or how to do it. You are bullied by fellow co-workers. They imply to charge owners cards as long as it states in the contract you can do so. Seems like there is always a scheme even with the employees. We don't get much info on the big issues going on

Capital Vacations Response

7y

Thank you for this review, we appreciate any feedback. We strive at Capital Vacations to provide a work environment that is not only conducive to business, but to the personal growth, fairness, and comfort to our employees. We take instances of workplace bullying very seriously, and would very much appreciate it if you were to contact us at our Corporate Human Resources number, 843-281-4343, so that we may discuss it directly with you as well as any other issues you faced while employed. Please feel free to call. Thank you.

Viewing 1 - 3 of 217 Reviews

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Jobs at Capital Vacations

Laundry Attendant

Gatlinburg, TN

·

USD 28K - USD 36K /yr

(Glassdoor Est.)

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R.O. - Laundry Attendant

USD 34K - USD 44K /yr

Tour Receptionist - Hollywood Beach