Does Capitol Concierge pay their employees well?

According to anonymously submitted Glassdoor reviews, Capitol Concierge employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Capitol Concierge. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Capitol Concierge?

59% of Capitol Concierge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capitol Concierge 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Capitol Concierge?

Concierge (25) , Concierge Manager (9) , Residential Concierge (7) , Commercial Concierge (2) , Manager (2) , Resident Concierge (2)

What are the pros of working at Capitol Concierge according to real employee reviews?

"Flexible schedule to accommodate anyone's work schedule and personal life." ((in 4 reviews))

What are the cons of working at Capitol Concierge according to real employee reviews?

"Low pay over total time in company" ((in 9 reviews)); "Most managers are working 50+ hours a week while making only $30k a year." ((in 4 reviews)); "Benefits are expensive however the company does everything it can to ensure that employees pay the lowest cost possible." ((in 4 reviews)); "Management was annoying." ((in 3 reviews)); "Just dealing with property managers, who can sometimes not be the best people, and having to work underneath someone who may not treat the concierge team as a whole well." ((in 3 reviews))

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Capitol Concierge

Capitol Concierge Reviews

3.2

59% would recommend to a friend

(77 total reviews)

Lynda Ellis

72% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.4

Culture and values

3.3

Work/Life balance

3.1

Senior management

3.0

Career opportunities

2.8

Compensation and benefits

Capitol Concierge has an employee rating of 3.2 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capitol Concierge employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

77 reviews

4.0

28 Apr 2026

A personally-invested and professional operator

Concierge

Recommend

CEO approval

Business outlook

Pros

Expedient and attentive hiring process. Personalized communication extending up the management ladder. People who care about clients.

Cons

Entry-level pay could be significantly better considering rising costs of living.

1.0

16 Apr 2026

Wellness initiatives but low pay over time

Concierge

Recommend

CEO approval

Business outlook

Pros

Events. There are wellness videos.

Cons

Low pay over total time in company

3.0

15 July 2025

Good starting or transitional position

Concierge

Recommend

CEO approval

Business outlook

Pros

It’s been good to me. Flexible coverage for emergency. Simple work.

Cons

Make you salary after becoming permanent to save money.

Viewing 1 - 3 of 77 Reviews

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Ratings by category

Reviews by job title

A personally-invested and professional operator

Wellness initiatives but low pay over time

Good starting or transitional position

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