Does Capitol Concierge pay their employees well?

According to anonymously submitted Glassdoor reviews, Capitol Concierge employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Capitol Concierge. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Capitol Concierge?

59% of Capitol Concierge employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capitol Concierge 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Capitol Concierge?

Concierge (25) , Concierge Manager (9) , Residential Concierge (7) , Commercial Concierge (2) , Manager (2) , Resident Concierge (2)

What are the cons of working at Capitol Concierge according to real employee reviews?

"Low pay over total time in company" ((in 6 reviews)); "Most managers are working 50+ hours a week while making only $30k a year." ((in 4 reviews)); "Benefits are expensive however the company does everything it can to ensure that employees pay the lowest cost possible." ((in 4 reviews)); "Management was annoying." ((in 3 reviews))

Capitol Concierge Reviews

3.2

59% would recommend to a friend

(77 total reviews)

Lynda Ellis

72% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (77 reviews)

Capitol Concierge has an employee rating of 3.2 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capitol Concierge employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

77 reviews

5.0

13 Apr 2025

Great temporary and permanent company to work for

Resident concierge

Recommend

CEO approval

Business outlook

Pros

CCI encourages growth and is very professional.

Cons

There are no major cons.

Capitol Concierge Response

1y

Thank you for the fantastic review! We’re thrilled to hear you’re having such a positive experience working with us, and we’re grateful for your dedication and hard work. We’re committed to maintaining a supportive and engaging workplace for our team, and we’re glad to have you with us!

5.0

29 June 2024

Good part time employment

Resident concierge

Recommend

CEO approval

Business outlook

Pros

Flexible schedule to accommodate anyone's work schedule and personal life.

Cons

Adjust to alot of standing

Capitol Concierge Response

1y

Thank you for the fantastic review! We’re thrilled to hear you’re having such a positive experience working with us, and we’re grateful for your dedication and hard work. We’re committed to maintaining a supportive and engaging workplace for our team, and we’re glad to have you with us!

5.0

8 June 2023

Concierge

Recommend

CEO approval

Business outlook

Pros

Hard work is rewarded in this company. If you want to grow, they will assist you in using your abilities for the best position.

Cons

Needs more organization but they are growing.

Capitol Concierge Response

2y

Thank you for your review. We agree, the Capitol team is wonderful! Your feedback is extremely valuable as we continue to cultivate an environment where all employees thrive and have a positive work-life balance.

Viewing 1 - 3 of 77 Reviews

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Jobs at Capitol Concierge

Full-Time Commercial Concierge

On-Call Commercial Concierge