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Capitol Office Solutions

Part of Xerox

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Capitol Office Solutions Reviews

3.8

76% would recommend to a friend

(63 total reviews)
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Reed Hagmann

91% approve of CEO

64% positive business outlook

Capitol Office Solutions has an employee rating of 3.8 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capitol Office Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

63 reviews
1.0
16 May 2016

Worst company I've ever worked for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great co-workers, good benefits, fun holiday party.

Cons

Unprofessional, and unethical behavior. HR is not there for employees but to cover managers backs. HR willingly ignores unprofessional behaviors such as inappropriate relationships among management. They call donations to companies causes of goodwill but in reality it is so they can win the bids over competitors. Management is awful, they have a lot of closed door meetings. When you try to point out things that could be changed that would be in the companies best interest, they tell you to stop being so negative. Management doesn't know what their employees do. They assume that if you are talking that you are not working, so you have to be quiet and in your cube all day. They don't support social atmosphere. They don't like to hire within. CEO loves Sales department but ignores everyone else. Management is on a huge power trip. My manager did not like to answer questions and made you feel bad about asking questions. Would often ignore you if you were standing at her door. People get talked to for being too out going. Employees have been written up over small things as a way to get employees to comply. They do not allow you to be late without a stern talking to. They do not train new employees well at all in the admin department. Double standards all the time from management, an example of dress code. Manager would wear shirts you could see her bra through, but then would write up employees for wearing a shirt that was a little low cut. Manager used fowl language in meetings. Manager would talk about past employees in meetings of things they did wrong. The day after a blizzard they still made everyone come in even though they had more than half of their employees called out. They tell you all the time that you can be replaced. They threaten you into compliance by saying, "Well if your not happy hear, then find another job." They hire supervisors to be their spies and if they hear anything they don't like they go and tell on you. At company functions onsite they have alcohol with no license. They don't give awards to staff that have been there for so long even though they are so valued as co-workers.

5.0
11 Jan 2015
Recommend
CEO approval
Business outlook

Pros

I've been in outside sales for many years. A friend encouraged me to visit the office and consider a sales position. Two years later I have utilized the tuition reimbursement to complete a masters degree, experienced an internal promotion, was accepted to the Leadership Development Program, won a trip to another country, won awards, and learned an array of new consulting skills. This is real outside sales, and you must be built to cold call, prospect, conduct assessments, manage complex projects, and go the extra mile. We do a lot of training, roll plays, videoed selling situations. We have L&D professionals who support our learning. We make calls together and go into the field in teams and solo. If you can overcome the massive quantities of rejection that all salespeople face, wear suit/tie every day, bring energy to every encounter, and verbalize the differentiators of one of the most recognized brands in the world, then you might thrive here. The company is growing. There is a focus on internal promotions.

Cons

Outside sales is hard in every industry, and this is no exception. You have to research and call huge quantities of companies to earn the meetings and assessments that lead to success. Weekends are free, and we don't have to spend time away from family (territories are local), but the best salespeople here frequently work late on weekdays and are vigilant about responding to email/voicemail regardless of day or time.

1.0
29 July 2014
Recommend
CEO approval
Business outlook

Pros

Friendly co-workers It's a paycheck It might tie you over until you find another job

Cons

On a weekly basis, you will send an email to someone within the company only to receive a bounced message stating that the email address is no longer valid. Then you will find out that the person you are emailing is no longer with COS. This will occur so frequently that you will begin to wonder when you will be fired. You will walk on eggshells and search desperately for employment elsewhere. This will affect your performance. If you do not find another employment arrangement quickly enough, the hammer will finally come down, and you will be fired. Oddly, after you are fired, you will be somewhat relieved that your living nightmare has finally ended. The sun shines through the clouds once again. Of course you will move on to better things. How could it be worse?

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Capitol Office Solutions Response
11y
Thank you for your candid review. Your feedback is important. We are very sorry that your experience on our team wasn't positive. COS has gone through a great deal of transition and it is very important to us that each and every employee feels as if they contribute and play an intricate role in the success of our company. We are aggressively rolling out new initiatives to develop our talented staff and grow the company. Employee satisfaction is a top priority and we continually strive to create a positive culture. ~Angie Baker - Sales Operations
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Glassdoor has 64 Capitol Office Solutions reviews submitted anonymously by Capitol Office Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Capitol Office Solutions is right for you.