Does Capitol Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Capitol Services employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capitol Services. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Capitol Services?

77% of Capitol Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capitol Services 4.2 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capitol Services?

Customer Service Representative (7) , Customer Service (2) , Customer Service Representative (CSR) (2) , Registered Agent (2)

What are the pros of working at Capitol Services according to real employee reviews?

"Great benefits as already mentioned by other reviews." ((in 6 reviews)); "Good work life balance." ((in 3 reviews))

What are the cons of working at Capitol Services according to real employee reviews?

"Nepotism is running rampant (management has hired their own family members)." ((in 5 reviews)); "Pay is absymal for the workload and asking for a proper raise is next to impossible." ((in 3 reviews)); "Management is also completely out of touch with staff and not trusted by most." ((in 2 reviews))

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Capitol Services

Capitol Services Reviews

3.9

77% would recommend to a friend

(30 total reviews)

Kevin R. Roberts

61% approve of CEO

63% positive business outlook

Capitol Services has an employee rating of 3.9 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capitol Services employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Reviews by job title

30 reviews

5.0

6 Jan 2026

Good

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good work environment good people

Cons

Commute was not the best

5.0

14 July 2025

Best Company to Work For

Ap specialist

Recommend

CEO approval

Business outlook

Pros

6 weeks of PTO upon hire Flexible remote days Supportive Management

Cons

In office days are required

5.0

25 June 2025

Great Place to Work!!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Wonderful work environment with a great work life balance. Caring people who are customer centric and delivery quality every day.

Cons

Nothing to report here. Really a good place to work.

Viewing 1 - 3 of 30 Reviews

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